Education
OTHM International Diploma in Business Management and Planning Jul 2020 Dagon University Bachelor's degree, Geography Oct 2018 Grade: Second Year
Skills:
Service Quality Operations Management
Work Experience:
Customer Service Officer Myanmar Figure Institute (MFI) · Full-time Dec 2019 to Mar 2024 · 4 yrs 4 mos Yangon, Myanmar Customer Service Representative Mandalar Minn Express Co.ltd May 2017 to Oct 2019 · 2 yrs 6 mos Myanmar
Candidate Intelligence Report
AI-powered analysis from the perspective of a US hiring director — evaluating career continuity, growth trajectory, and role fit.
Career Continuity & Risk Assessment
No noticeable employment gaps; continuous work history from 2017 to 2024 in customer service and related operations.
All roles are within customer service and operations, providing a consistent industry context and transferable skills for US employers.
Two roles with durations of ~2.5 years and ~4.3 years indicate solid tenure and the ability to contribute over multi-year periods.
Education is listed as OTHM with no explicit degree in business/management; however, evidenced skills in Service Quality and Operations Management provide moderate alignment to targeted roles.
Career Growth Curve
Best-Fit Roles (Top 5)
Senior Customer Service Manager95% fit
Strong alignment with leadership of customer service operations; proven emphasis on service quality and operations management supports team leadership and process improvement.
Operations Manager - Customer Service Operations92% fit
Experience managing operational aspects of customer service and service quality positions the candidate to optimize throughput, SLAs, and cross-functional collaboration.
Client Services Manager / Client Success Manager90% fit
Customer-facing background with service quality focus enables effective client relationship management and retention-focused responsibilities.
Call Center Manager82% fit
Background in customer service and operations can translate to leading a contact center; note potential ramp-up for specific call-center metrics.
Customer Experience Manager78% fit
Covers CX initiatives with broad service experience; direct CX program leadership is not explicit in the resume but transferable.
Related Sourcing Channels
Groups and Events where you can find more candidates with similar skills and background.
Experience AI Recruiter
$0 to start. Don't let your competitors get the AI advantage first.
Join over 10,000 companies using AI-driven recruitment solutions to automate your hiring process and save 80% in time costs.
24/7 automated operation
AI-powered candidate screening
Recruitment without geographical or time zone limitations
Personalized intelligent communication
Automated assessment of candidate engagement
Intelligently mimics and replicates your recruitment style
4-month money-back guarantee
Ensures LinkedIn account security
©Strategybrain Technology Ltd.
info@strategybrain.ca