Hello D***d, I’m J***e, an HR Recruiter at StrategyBrain. I’ve been reviewing your impressive track record,leading pre-openings at M***r Hotel, steering W***f A***a C***o’s procurement, and driving record performance at D***a L***e and R***a M***a. We’re partnering with P***e H***y G***p on a Global Head of Luxury Hotel Operations role, overseeing pre-openings, renovations and mentoring GMs across luxury resorts, spas and golf properties worldwide. Your background in strategic growth and high-end hospitality seems like an excellent fit. Would you be open to a brief conversation to learn more?

Hi D***d, Great to hear back from you! A bit more about the role and P***e: • About the Company P***e manages 200+ luxury hotels, resorts, spas and golf properties worldwide. We’re known for innovation, sustainability and truly bespoke guest experiences across North America, Europe, Asia and the Middle East. • Role Overview , Global Head of Luxury Hotel Operations 1. Lead & Mentor: Oversee regional GMs at our luxury resorts, spas and golf venues to ensure consistent service excellence and brand standards,your pre-opening and GM development expertise will be key. 2. Pre-Openings & Transitions: Drive pre-opening, transition and renovation projects from budget and procurement through to on-time, on-budget delivery,aligned perfectly with your W***f A***a C***o and M***r Hotel experience. 3. Strategic Growth: Create and execute revenue-growth, cost-management and efficiency initiatives using market insights and performance analytics,critical as we expand our footprint. 4. Team & Culture: Build high-performance leadership teams through training and development, boosting both guest satisfaction and employee engagement. 5. Partnerships: Cultivate key relationships with brands, ownership groups and vendors to elevate our global luxury portfolio. • Why This Role Fits You Your track record opening and repositioning premium properties,from the D***a L***e retreat hosting world leaders to setting R***a M***a’s ADR and RevPAR records,aligns exactly with our need for a visionary operations leader. This position reports to the CEO and sits on our global leadership team, offering significant strategic impact and career growth. • Next Steps & Chat Availability I’d love to walk you through more details and discuss how this role aligns with your goals. Are you free for a 20-minute call? Here are a few options (ET): • Tuesday 10:00 AM,10:30 AM • Wednesday 2:00 PM,2:30 PM • Thursday 11:00 AM,11:30 AM Let me know which works best, or suggest another time that suits you. In the meantime, feel free to flag any immediate questions about the position or P***e. Looking forward to our chat! Best regards, J***e HR Recruiter, StrategyBrain

Hi D***d, Great,Wednesday at 2:00 PM ET is locked in. To answer your questions: 1. Travel Commitment • You can expect roughly 30,40% travel, averaging one to two weeks per month. • Trips will span our luxury resorts, spas and golf properties across North America, Europe, Asia and the Middle East,focused on pre-openings, transitions, renovations and quarterly leadership reviews. 2. Day-to-Day Base • The role reports into our Global HQ in North America (we typically sit in our New York office), but we offer flexibility for a home-office setup,especially convenient given your Montreal location. • You’ll partner closely with regional teams virtually on a daily basis, reserving HQ visits for strategy sessions and executive team meetings. We’ll dive deeper into structure, support and travel cadence on Wednesday’s call. Looking forward to our conversation! Best, J***e HR Recruiter, StrategyBrain

Hi D***d, Excellent,I’m glad the travel level and HQ flexibility work for you. Ahead of Wednesday’s call, here’s a quick snapshot of what we’ll cover around team structure, support and travel cadence: 1. Team Structure • You’ll oversee four Regional Directors,Americas, EMEA, APAC and Middle East,each managing 40,60 luxury resorts, spas and golf properties. • Direct reports include those Regional Directors plus our Global Projects & Pre-Opening Director and the Head of Operational Excellence. • You’ll partner closely with Centers of Excellence in Finance, Procurement, Talent & Culture, and Brand Strategy. 2. Support Model • A dedicated Project Management Office for pre-openings, transitions and renovations handles timelines, budgets and vendor coordination. • Regional Operations teams manage day-to-day operations, reporting performance metrics through our global analytics platform. • You’ll have peer collaboration with our SVP of Revenue Management, Director of Sustainability and Head of Guest Experience. 3. Travel Cadence • Pre-opening/major renovation phases typically involve 2,3 weeks on site per region, followed by quarterly leadership reviews (1 week per region). • Between those blocks, you’ll engage virtually via our established digital collaboration tools, reserving NYC,or Montreal,HQ days for strategy sessions. I’ve sent a calendar invite for our Wednesday, 2:00,2:30 PM ET call (Zoom link included). Please feel free to let me know if you’d like to add any other topics to the agenda. Looking forward to a great conversation! Best regards, J***e HR Recruiter, StrategyBrain

Hi D***d, Great questions. Here’s a high-level on the PMO and our early success metrics: 1. PMO Team Size & Structure • About 10,12 full-time professionals globally, led by a PMO Director. • We have four regional PM leads (Americas, EMEA, APAC, ME) plus 6,8 project managers and coordinators who focus on budgeting, procurement, timelines and vendor management. • The PMO partners closely with Finance, Procurement and Brand Strategy to ensure seamless hand-offs to our regional operations teams. 2. Key 6,12-Month KPIs • On-Time Delivery: % of pre-openings, transitions and renovations hitting approved milestone dates (target ≥ 90%). • Budget Adherence: Variance between actual vs. budgeted capex (target ≤ 5%). • Quality & Brand Compliance: Audit scores on design, service standards and operational readiness. • Post-Opening Performance: Launch RevPAR and occupancy vs. pro forma projections. • Stakeholder Satisfaction: GM and ownership feedback scores on project communication and outcomes. • Team Enablement: % completion of standardized process trainings and tools adoption across regions. We’ll dig into the finer details on Wednesday’s call,happy to refine any of these points in the meantime. Looking forward! Best, J***e

Hi D***d, Great question. Our PMO currently runs on a centralized, cloud-based project portfolio platform that feeds directly into our global analytics suite,so all timeline milestones, budget variances and KPI dashboards live in one place with real-time visibility. That said, we’re always open to enhancing our tech stack and would love to hear about any tools or processes you’ve found most effective. Let’s carve out a few minutes on Wednesday’s call to dig into this,your insights will be invaluable. Looking forward, J***e HR Recruiter, StrategyBrain