Lea***old

Written Communication, Customer Relationship Management (CRM), Microsoft Office, Oral Communication

Sales Account Executive, Public Sector, ECaTS at Intrado

• Location:
• Duration: 2025-01 to Present
• Description: • Lead full cycle SaaS sales, providing cutting-edge analytics and reporting software to State and County Government 911 agencies throughout the United States & Canada. • Responsible for identifying and securing new logos, upselling existing clients, and the RFP process with an average ARR of $300,000 - $1M+ and 9-12 month+ sales cycle. • Leverage heavy reliance on strategic channel partner inbound-driven opportunities from Motorola and AT&T. • Conduct in-depth needs assessments and present technology-related solutions tailored to meet specific government and regulatory requirements.

Agency Consultant at PSTrax

• Location:
• Duration: 2023-03 to 2024-12
• Description: • Helped First Responders by automating vehicles, equipment, and asset inventory management and with controlled substance tracking for EMS agencies via web and app-based functionality. • Managed a pipeline of inbound leads generated by marketing and outreach to existing clients to obtain referrals, prospecting to Fire and EMS associations, board members, and C-suite executives. • Followed the procurement process for local and state government first responder organizations. • Registered as a central contractor and managed the entire sales process for Department of Defense Fire Protection Agencies within the territory. • Worked closely with sales and business leadership to coordinate marketing and sales activities. • Led discovery calls and conducted virtual and in-person meetings to introduce the company, demonstrate products, and provide pricing. • Oversaw the entire sales process from initial lead generation and product demonstrations to closing the deal. • Worked with customer success on cross-selling and upselling opportunities to maintain customer retention.

Account Executive at Appspace

• Location:
• Duration: 2021-11 to 2022-07
• Description: • Led direct and channel partner selling into the SMB market a complex workplace experience software platform to target verticals needing digital signage and space reservation capabilities. • Generated 80% of all leads primarily using LinkedIn navigator within the western U.S. while focusing on companies doing $500M to $1B in ASR and managing the pipeline using Salesforce Lightning. • Conducted in-depth market research to understand target verticals in education, finance, healthcare, and industrial. • Collaborated with hardware partners, focusing on a strategic account list to boost sales opportunities. • Presented the platform via Microsoft Teams to IT, HR, and C-suite decision makers, moving through entire sales to the goal of finalizing 12–24-month contracts.

Account Executive at RevenueWell

• Location:
• Duration: 2017-10 to 2021-11
• Description: • Delivered educational dental software presentations via Zoom or Google Meet to office managers, business owners, and C-suite decision-makers designed to increase return on investment and automatic manual admin processes. • Attended dental trade shows and demonstrated software to channel partners while building strategic, long-term relationships instrumental in increasing revenue streams for both parties. • Secured appointments by utilizing SalesIntel to build lead lists, cold calling, and inbound leads generated from marketing and BDR teams. • Managed a territory that consisted of privately owned practices and government agencies (Head Start/SLED protocol). • Responsible for RFP submissions and managing the entire procurement process. • Maintained accurate documentation of customer data, activities, transactions, and communications per HIPAA compliance via Salesforce. Notable achievements while in the position included: - Consistently hit the monthly demo goal of 20 per month and landing an average of 10 new logos per month. - Successfully negotiated prices while becoming the client's “trusted advisor,” securing contract lengths of up to 24 months. - Earned recognition as the # 1 sales rep in 2019 by delivering results at 11% over the ARR quota of $1.2M. - Recognized as the #2 sales rep in 2020 for delivering results at 6% over the ARR quota of $1.4M.

Account Manager at Young Innovations, Inc.

• Location: Algonquin, IL
• Duration: 2014-11 to 2017-10
• Description: • Effectively managed several territories and locations while selling dental merch supplies/equipment, including • imaging devices to dentists, hospitals, medical schools, and SLED agencies. • Completed RFPs and RFIs for multiple locations and negotiated pricing based on the frequency and product quantity • usage for long-term contracts running 36 months. • Proactively monitored a rolling portfolio of 250 key accounts using the HubSpot CRM and provided persistent follow-up to ensure overall customer satisfaction. • Generated reports to focus on buying trends to create “product bundles, " enabling consistently exceeding the quota. • Leveraged out-of-the-box thinking to widen profits by tapping into unchartered sales funnels, including state and federal prison dental programs and nonprofit organizations such as Oral Health America. Notable achievements while in the position included: - Expanded the profit footprint in 2015 with results at 13% over the annual quota of $1.8M. - Single-handedly achieved 3% over the annual quota of $2.3M in 2016.