Bri***ing

Sr. Director, Contingent Workforce Operations - The Americas

Education

University of Fredericton

University of Fredericton

  • Degree: Certificate, PHS0100 An Introduction to Psychological Health & Safety in the Workplace

Conestoga College

  • Degree: Diploma, Broadcast Journalism and G.A.S
  • Description: Activities and societies: 88.3 CJIQ Student Radio Station, Peer Advisor (to first year students), Student Orientation Tour Guide, Resident Advisor

Skills:

Lean Six Sigma, Lean Six Sigma Yellow Belt, Lean Six Sigma Green Belt, AI Applications, Artificial Intelligence Fundamentals

Work Experience:

Sr. Director, Contingent Workforce Operations - The Americas at Hays

  • Location: Toronto, Ontario, Canada
  • Duration: Sep 2024 to Present

Sr. Director, Global Projects and Change at Hays

  • Location: Toronto, Ontario, Canada
  • Duration: Oct 2022 to Sep 2024

Sr. Director, Operational Services (Secondment) at Hays

  • Duration: Oct 2021 to Oct 2022
  • Description: On secondment with Hays Group, my role as Director of Operational Services was working closely with the central project team to identify system and process efficiencies in an effort to improve the worker experience.
AI Resume Analysis

Candidate Intelligence Report

AI-powered analysis from the perspective of a US hiring director — evaluating career continuity, growth trajectory, and role fit.

Career Continuity & Risk Assessment

Employment GapLow

The resume shows continuous employment from Oct 2021 to present with progressive responsibilities at Hays Group, indicating no recent gaps.

Industry ConsistencyLow

All roles are within contingent workforce solutions, MSP/RPO, and related talent operations, demonstrating strong industry alignment.

Tenure StabilityLow

Multiple consecutive senior roles within Hays over a ~3-year span with increasing scope suggest solid tenure stability and growth within the same organization.

Education-Career MatchLow

Education from University of Fredericton combined with Lean Six Sigma credentials aligns with senior operations and process-improvement leadership required in global talent solutions.

Career Growth Curve

Sr. Director, Operational Services (Secondment) Lateral
Hays Group
Oct 2021 - Oct 2022
Sr. Director, Global Projects and Change ↑ Promoted
Hays
Oct 2022 - Sep 2024
Sr. Director, Contingent Workforce Operations - The Americas ↑ Promoted
Hays
Sep 2024 - Present
Assessment: Brittany's career shows a steady ascent within Hays, expanding from operational service improvements to global program leadership and finally to Americas-wide contingent workforce operations. This trajectory suggests readiness for senior executive roles overseeing global talent solutions, with strong process discipline (Lean Six Sigma) and a data/analytics mindset (AI applications). The main consideration for a US buyer is cross-border eligibility and potential relocation needs, which appear manageable given the current cross-regional scope.

Best-Fit Roles (Top 5)

1

Vice President, Contingent Workforce Operations – Americas98% fit

Directly aligns with her current remit and demonstrated leadership of continental programs; strong fit for a US-based enterprise seeking senior, P&L–oriented management of global contingent workforce operations.

2

Senior Director / Vice President, MSP and RPO Strategy & Global Contingent Workforce Programs93% fit

Extensive MSP/RPO background with global program stewardship; well-suited for enterprises needing integrated managed services and strategic program governance across regions, including the US market.

3

Director / VP, Global Talent Operations & Contingent Workforce Transformation87% fit

Experience leading global projects and process improvements; ideal for a multinational deploying transformation programs in talent operations and contingent workforce optimization.

4

Director, AI-Driven Talent Operations & Automation in Contingent Workforce78% fit

Skills in AI applications combined with Lean Six Sigma offer a pathway for a US firm pursuing analytics-led optimization and automation of contingent workforce programs.

5

Director, Change Management & Operational Excellence for Talent Solutions72% fit

Proven change management and operational excellence exposure from central project teams; strong for roles focused on driving scalable improvements within talent-solutions ecosystems.

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