CAR***-CP

Director, Candidate Experience

Education

Ashworth College

Ashworth College (Unknown - Present)

  • Degree: Unknown Degree
  • Field of Study: Business Administration and Management, General
  • Description:

Skills:

Personnel Management, Payroll Administration, Full Life Cycle Recruiting, New Hire Orientations

Work Experience:

Director, Candidate Experience at NJ TRANSIT

  • Location:
  • Duration: 2023-09 to Present
  • Description:

Manager, Candidate Outreach & Internships at NJ TRANSIT

  • Location:
  • Duration: 2022-03 to Present
  • Description: •Directed and facilitated all aspects of NJ TRANSIT summer internship program, which included but was not limited to, the coordination of job fairs and information sessions, hosted managers lunch & learns training presentations, approved intern job descriptions, posted positions on college/universities career service platforms, worked closely with school career service counselors, and screened applications and student resumes for placement etc. •Liaison between NJ TRANSIT employees, students, college career counselors for the hiring of all summer and extended interns through NJ TRANSIT. •Managed all outreach administrative documentation, i.e., intern hire database, new hire processing, information session presentation, and updating internship standard operating procedures (SOP), while handling other multiple transactions within a specified time. •Collaborated with hiring managers and managed the entire recruitment workflow for all interns hired. Responsible for assisting with internal request forms, crafting intern job descriptions, assisting interns with application submissions, and overseeing the onboarding for all new intern hires. •Maintained applicant tracking system while processed departments job description and intern profiles. Responsible for tracking and upkeeping performance records for all intern hires within the organization. •Identified and maintained effective recruitment sources to identify qualified candidates to fulfill department needs and support NJ TRANSIT’s recruitment objectives. •Ensured that NJ TRANSIT’s talent pool reflected and benefitted from the diversity of the available candidate population based on recruiter needs. •Managed activities and work of the Outreach team while resolving day-to-day questions and issues that routinely arise with outreach staff, hiring managers, recruiters, and students.

Senior Talent Acquisition Partner at NJ TRANSIT

  • Location:
  • Duration: 2018-05 to 2023-09
  • Description: • Filled in for Director for six (6) weeks while out on leave. • Manage full-cycle recruitment process for union and non-unionized positions for Bus Operations/Surface Transit and other departments as needed. • Pre-screen applicants and interview prospective candidates for positions such as: Garage Supervisors, Garage Managers, Regional Supervisors, Administrative Assistants, Chief Quality Control Specialist, Bus Operators, Nurses and Physicians for our in-house medical department. • Carry out recruiting plans by identifying and utilizing recruiting sources, including on-line job boards such as Indeed.com/LinkedIn. • High volume recruiting for unionized positions at various locations throughout the State of New Jersey. • Assist hiring managers in preparing behavioral interview guides. • Screen and interview prospective candidates by the phone, in person and Microsoft Teams. Participate in panel interviews with hiring managers as needed. • Facilitate the candidate selection discussion and hiring decision with the hiring manager. • Coach management in structuring of offers and extend offers to internal and external candidates. • Develop outreach and recruiting plans to meet EO/AA hiring needs. • Track and collect data for applicant tracking and generate recruiting reports. • Supervise day-to-day functions of three (3) Recruiters. • Delegate and follow-up on all work assignments. • Design, implement and monitor internal and external recruiting and selection process to select and retain a qualified diverse workforce in support of the organization's strategic plan. • Ensure all employment and labor laws and HR policies are adhered to and familiar with ADA, Labor Agreements, FMLA and EEO laws and regulations. • Maintain and audit recruitment files and reports for accuracy. • Maintain and track recruiting reports for weekly meetings with supervisor. • Built positive and cohesive working relationships with Hiring Managers and staff.

Recruiter at NJ Transit

  • Location:
  • Duration: 2009-09 to 2018-05
  • Description: • Managed full-cycle recruitment process for union and non-unionized positions for the Bus Operations/ Surface Transit, Police Department, Human Resources, and other departments as needed. • Carried out recruiting plan by identifying and utilizing recruiting sources, including on-line job boards such as Monster.com/LinkedIn. • High volume recruiting for unionized positions at various locations throughout the State of New Jersey. • Successfully implemented new bus operator process to streamline the onboarding process. • Assisted hiring managers in preparing behavioral interview questions. • Screened and interviewed prospective candidates on the phone and in person. Participate in panel interviews with hiring managers. • Facilitated the candidate selection discussion and hiring decision with the hiring manager. • Coached management in structuring of offers and extend offers to internal and external candidates • Developed outreach and recruiting plans to meet EO/AA hiring needs. • Managed of all activities related to the Internship program which included recruiting a pool of candidates for all areas of the company; handled all on-boarding and events. • Tracked and collected data for applicant tracking and generated recruiting reports. • Administered and scored pre-employment and promotional tests. • Tracked candidates who came in through outreach efforts and employee referrals. • Supervised day-to-day functions of the Recruiting Assistant. • Coordinated and attended career/internship fairs and positive recruitment events throughout the state and was the point of contact for all outreach/school contacts.

Senior Recruiting Assistant at NJ TRANSIT

  • Location:
  • Duration: 2008-02 to 2009-02
  • Description: Recruited for all agreement and non-agreement positions in the corporate side of the company. Carried out recruiting plan by identifying and utilizing recruiting sources, including on-line job boards such as Monster.com.. • Assisted hiring managers in preparing behavioral interview questions. • Screened and interviewed prospective candidates on the phone and in person. Participated in panel interviews with hiring managers. • Facilitated the candidate selection discussion and hiring decision with the hiring managers. • Coached management in structuring of offers and extended offers to internal and external candidates. • Responsible for all steps involved in bringing a new-hire on board, including setting up pre-employment physicals and gathering all paperwork involved in the background check process. • Handled paperwork related to promotions and acting assignments. • Prepared and compiled sensitive reports monthly, including the Open Req Report and EEO Reports for the Strategic Staffing Department utilizing MS Excel. • Conducted special projects as assigned and ensures proper confidentiality to include gathering information for OPRA requests. • Administered and scored pre-employment and promotional tests.
AI Resume Analysis

Candidate Intelligence Report

AI-powered analysis from the perspective of a US hiring director — evaluating career continuity, growth trajectory, and role fit.

Career Continuity & Risk Assessment

Employment GapLow

No evident employment gaps; continuous work history since 2008 with NJ TRANSIT.

Industry ConsistencyLow

All roles are within the transportation sector (NJ TRANSIT), indicating strong industry alignment.

Tenure StabilityLow

Long tenure with a single employer, with progressive promotions and expanding responsibilities, signaling reliability and commitment.

Education-Career MatchMedium

Education listed as Ashworth College with no degree specified; SHRM-CP certification supports HR leadership but some employers expect a degree for senior roles. Experience partially mitigates this risk.

Career Growth Curve

Senior Recruiting Assistant Entry
NJ TRANSIT
2008-02 to 2009-02
Recruiter ↑ Promoted
NJ TRANSIT
2009-09 to 2018-05
Senior Talent Acquisition Partner ↑ Promoted
NJ TRANSIT
2018-05 to 2023-09
Manager, Candidate Outreach & Internships Lateral
NJ TRANSIT
2022-03 to Present
Director, Candidate Experience ↑ Promoted
NJ TRANSIT
2023-09 to Present
Assessment: Carla Matos demonstrates a steady upward trajectory within NJ TRANSIT, evolving from hands-on recruiting to strategic talent acquisition and candidate experience leadership. The progression, including supervisory responsibilities and program leadership, indicates readiness for senior director-level opportunities in HR/talent acquisition, especially within large, union-influenced organizations.

Best-Fit Roles (Top 5)

1

Director of Talent Acquisition95% fit

Extensive full-cycle recruiting leadership, union/non-union experience, EO/AA focus, and proven ability to lead teams; aligns with her current and past responsibilities.

2

Senior Director of Talent Acquisition & Employee Experience93% fit

Strategic cross-functional HR leadership covering recruitment, onboarding, and candidate/employee experience; leverages SHRM-CP background.

3

Director of Candidate Experience & Onboarding90% fit

Direct alignment with expertise in candidate experience, onboarding programs, and internship management.

4

Talent Acquisition Manager88% fit

Proven people leadership and process optimization skills; suitable for scaling recruitment functions in large organizations.

5

University Relations / Internship Programs Director85% fit

Experience directing internship programs and managing college partnerships; strong fit for early-talent pipelines and DEI objectives.

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