Dom***dag

Employee Engagement, Talent Acquisition, Performance Management, Six Sigma

HRSS TA Operations Manager - APAC at Marsh McLennan

• Location: Philippines
• Duration: 2021-09 to 2024-10
• Description: Role and Responsibilities:  Managing Direct Employees: Responsible for managing a team of 22 direct employees in the APAC region, including specialists and supervisors. This involves overseeing their work, providing guidance and support, and ensuring the team’s overall performance.  Talent Acquisition BAU Operations: Responsibilities include overseeing the day-to-day operations in the Pacific, ASEAN, North Asia, and India regions and ensuring efficient and effective support and services throughout the mid recruitment process.  Implementation of Global Talent Acquisition Process Automation: In charge of implementing various global talent acquisition process automation initiatives. This includes the implementation of tools such as WorkDay E-Offer, E-Preboarding, HireVue Interview Scheduling, and other automation solutions to streamline and enhance the talent acquisition process.  In-house TA Operations Process Transfer: Initiated and led the process transfer of talent acquisition operations from Recruitment Process Outsourcing (RPO) to an in-house model. This involved creating a Manila-hub to support talent acquisition operations in the APAC, US, and EMEA regions.  Talent Acquisition Operations in India and North Asia: Successfully introduced and implemented talent acquisition operations processes in India and North Asia countries. This includes establishing standardized procedures, ensuring compliance in the hiring process in these regions.

HR Sr. Manager, Talent Acquisition at ESPI, EMS Services Philippines, Inc.

• Location: Philippines
• Duration: 2019-09 to 2021-09
• Description: Role and Responsibilities:  Overall Operations Management: Managed the overall operation of EMS Services Phil, Inc, an EMS Group of Companies that provides Manpower Business Solutions in the Electronics and Semiconductor Industry in the Philippines. This involved overseeing the day-to-day activities, ensuring operational efficiency and delivering high quality services to clients.  Business Transformation: Initiated the business transformation of the company from Manufacturing Recruitment Services to Recruitment Process Outsourcing (RPO). This strategic shift allowed the company to tap into emerging opportunities in headcount requirements within and outside the Electronics and Semiconductors Industry. Conducted a review of the business development, administration, process, and systems, and recommended changes to drive growth and improve efficiency.  Implementation of HRIS and ATS: Recommended the acquisition of automated HRIS (Human Resources Information System) and ATS (Applicant Tracking System) Recruitment Tracking Systems. These systems were implemented to make the recruitment business process more efficient and effective, streamlining candidate tracking, data management and reporting.  Client Management: Managed relationships with 47 clients from various Multinational Companies in the Semiconductor and Electronics Industry. This involved understanding their headcount requirements, providing suitable candidates for various technical positions, and ensuring client satisfaction.  Team Management: Managed a team of 40 employees across various ESPI offices in Laguna Technopark – Sta. Rosa, First Philippines Industrial Park – Sto. Tomas Batangas, Lima Technology Center – Lipa Batangas, Clark Premiere Industrial Park – Pampanga, and MEPZA Cebu. This included overseeing their work, providing guidance and support, and ensuring the team’s overall performance.

Senior Human Resources Manager - TA Acquisition, APAC at Western Digital

• Location: Philippines
• Duration: 2012-02 to 2019-03
• Description: Role and Responsibilities:  Regional Talent Acquisition Management: Managed the talent acquisition operations in multiple countries in the APAC region, including the Philippines, Malaysia (Kuala Lumpur, Penang, Sarawak, Johor), Singapore, Australia, Indonesia, Vietnam and India. This involved overseeing the end-to-end recruitment process, ensuring efficient sourcing, screening, and selection of candidates.  Team Management: Managed a team of 22 talent acquisition department employees in the region, including managers, analysts, recruiters, and employees from global mobility/expat management and travel. Responsibilities included providing coaching, mentoring, development, and professional growth opportunities for the team.  Implementation of Recruitment Automated Systems: Responsible for the effective implementation of recruitment automated systems and applicant tracking systems in the APAC region. With expertise in HR systems such as Workday, Service Now, Taleo and SAP-SuccessFactors.  Talent Acquisition Projects: Managed talent acquisition projects in Malaysia (Penang) for the acquisition and operations integration of SanDisk. This involved transitioning TA operations from SanDisk to Western Digital, changing HR systems from SuccessFactors to Workday, addressing stakeholder demands and business needs, workforce management, and implementing service level agreements and TA service delivery metrics.  Mass Headcount Requirements: Successfully delivered mass headcount requirements for Philippine operations, including 6,000 manufacturing operators, 500 technicians, and 200 engineers. Were able to fulfill these requirements within specific hiring timelines.  Shared Services Planning: Played a role in the planning and transfer of global finance and HR services to the Philippines site as the Global Center of Excellence. Delivered urgent headcount requirements for finance and HR services on time.

Human Resources Consultant - Central Recruitment Department at Almarai - المراعي

• Location: Riyadh, Saudi Arabia
• Duration: 2010-03 to 2012-01
• Description: Role and Responsibilities:  Manpower Recruitment for IPNC: Responsible for recruiting all manpower requirements for IPNC (International Pediatric Nutrition Company), which is a joint venture between Almarai and Mead Johnson. This included recruiting for positions in executive management, medical sales, supply chain management, engineering, and various positions for the manufacturing operations. Notably, recruited 500 production specialists from different Asian countries.  Manpower Recruitment for Wester Bakery: Managed to deliver 700 manpower requirements for Western Bakery, a subsidiary company of Almarai. This involved filling various positions, including senior managers, salesmen, technicians, manufacturing specialists, and operators. Sourced from countries such as Philippines, India, Sri Lanka, Pakistan and Nepal.  Manpower Recruitment for Poultry Business: Managed the hiring of critical managerial positions and the recruitment of a workforce of 1,300 for the new poultry business of the company.

Country Human Resources Manager at Integrated Micro-Electronics, Inc. (IMI Global)

• Location: Philippines
• Duration: 2008-09 to 2010-03
• Description: Role and Responsibilities:  Staffing, Workforce Planning, and Retention: Responsible for developing and implementing recruitment and staffing strategies and programs to source and effectively fill the manpower requirements of business units in a timely manner. This involved working closely with the business units on workforce planning, ensuring the organization had suitable access to talent to ensure business success while maintain the right number of manpower and cost efficiency.  Employee Engagement: Played a key role in introducing and launching the company’s new vision, mission and values to the business units, managers, support groups, and operators. Additionally, implemented the Balanced Scorecard to all departments and business units, aligning the performance management system to the Balanced Scorecard. Conducted orientation sessions on objectives setting, key performance indicators, and performance metrics related to the Balanced Scorecard. Conducted focus group discussions with employees from operators and managers and actively participated in various Corporate Social Responsibility (CSR) activities.