Dua*** E.

Lean Six Sigma, Artificial Intelligence (AI), Six Sigma, Engineering

Co-Founder at Empathy Encoded

• Location: Seattle, Washington, United States
• Duration: 2023-06 to Present
• Description: Partnered with the CEO and CTO to design and develop a gamified mobile app that aims to help users build and track their emotional intelligence. Contributed to startup growth strategy, investor outreach, and technical innovation to bring the product from concept to launch. Key Responsibilities: • Establish and nurture relationships with industry experts, building a strong network of potential contributors and advisors. • Led concept development for features that use gamification and AI personalization to enhance emotional awareness and engagement. • Defined and tracked KPIs including user behavior metrics, feature adoption, and financial performance. • Monitored company burn rate and categorized spending across product development, operations, and services. • Conducted monthly budget reviews and managed expense reporting to ensure financial alignment with strategic milestones. • Demonstrate effective management of deliverables to uphold project timelines and milestone achievements.

Project Manager at ATT Metrology Solutions

• Location: Seattle, Washington, United States
• Duration: 2022-06 to 2023-04
• Description: Worked as a Contractor leading innovative projects at a Fortune 500 company. The project focused on harnessing new and existing technologies to revolutionize information gathering and management for employees. Collaborating with Boeing on an open contract with ATT Metrology Solutions, the project aimed to streamline processes around information management and access. The ultimate goal was to optimizing work instructions on an individualized level, empowering employees by improving the processes by which they learn. Key Responsibilities: -Pioneered the evaluation of cutting-edge technologies to capture, organize, and store information, using a unique nomenclature system for efficient sorting and categorization. -Investigated the potential of AI in transcribing audio and extracting insights from images, laying the groundwork for potential future implementations. -Enhanced work instructions for employees by identifying missing details, clarifying steps, and incorporating visuals such as images and area maps for optimal comprehension. -Oversaw the selection of a project facility, conducting research and facility tours to ensure it met project requirements. Achievements: -Lead the procurement of essential equipment for the project. -Conducted comprehensive testing of equipment, evaluating cameras for effective text extraction and audio tools for precise transcription and information extraction. -Designed a specialized program to extract key targeted phrases from content, providing a dynamic tool for swiftly identifying and managing deliverables from audio recordings. -Delivered valuable feedback on documents, significantly improving onboarding processes and work instructions. Proposed gamification strategies, fostering interactive learning experiences for new employees.

Plant Manager at Mauser Packaging Solutions

• Location: Seattle, Washington, United States
• Duration: 2021-01 to 2022-06
• Description: Managed a team of three managers and thirty union employees at a reconditioning manufacturer that generated $16.2 MM in revenue in 2021. Key Responsibilities: - Managed a diverse team including two production managers, a maintenance manager, mechanics, administrative assistants, and operators. - Enhanced safety and environmental culture through strategic implementation of EHS tools such as CAPAs, work observations, and comprehensive audits. - Orchestrated daily production and freight scheduling, aligning with customer orders. Conducted regular inventory counts and performed monthly financial reviews to identify cost optimization opportunities. - Oversaw the submission and execution of site Capex projects, ensuring efficient resource allocation. Key Accomplishments: - Spearheaded documentation and resolution of over 100 Corrective and Preventive Actions (CAPAs) within the initial six months, significantly enhancing site safety standards. This led to a remarkable reduction of the site's Total Recordable Incident Rate (TRIR) score by 51% and Days Away, Restricted, or Transferred (DART) score by 71%. - Achieved an impressive site EBITDA of 18.5%, demonstrating exceptional financial stewardship and operational efficiency. - Streamlined inventory management processes, resulting in reduced on-hand inventory levels and improved lead times for customer orders. - Innovated a trailer management system, optimizing logistics operations and enhancing overall efficiency. - Successfully supervised the implementation of continuous improvement initiatives projected to generate annual savings of $100,000.

Plant Manager at General Biodiesel Inc.

• Location: Greater Seattle Area
• Duration: 2019-03 to 2021-01
• Description: Directed the operations department of a biodiesel manufacturing facility specializing in repurposing used cooking oil (UCO). Key Responsibilities: - Oversaw rigorous safety and environmental compliance measures, ensuring alignment with the site's BQ9000 quality standards. - Orchestrated comprehensive planning and scheduling of weekly maintenance activities, optimizing equipment uptime and process continuity. - Managed employee scheduling and logging of hours, effectively allocating resources for seamless operations. - Analyzed equipment and process breakdowns, implementing strategic resolutions to mitigate disruptions. - Facilitated prudent allocation of plant resources and capital investments, contributing to efficient performance and growth. Key Accomplishments: - Successfully executed a comprehensive quality control plan, enabling prompt response to upset process conditions and bolstering operational resilience. - Engineered a robust change management system, facilitating efficient documentation and risk assessments for significant process changes. - Oversaw the development of standardized operating procedures (SOPs), enriching operator training and refining plant task execution. - Pioneered a downtime tracker system, facilitating precise evaluation and reduction of plant downtime. - Instrumental in achieving remarkable production growth, with quarterly biodiesel production increasing by 34% by the close of 2019. - Spearheaded a significant reduction in recordable injuries, transforming the injury rate from an average of two per quarter in 2018 to just one incident across the subsequent four quarters.

Line Improvement Manager at CertainTeed Corporation

• Location: Seattle, WA
• Duration: 2016-03 to 2019-03
• Description: Supervised a team of three engineers to improve the yield and availability of the plant’s board line; achieving an annual savings of $1.9 million in improved availability and $1.3 million in reduced yield loss. The responsibilities of this position consisted of analyzing the loss data for both yield and availability to create a cost deployment matrix for prioritizing and allocating staffing to each project. Overseeing the execution of the continuous improvement projects to ensure successful implementation in a timely manner, while also balancing the day to day needs to address and resolve immediate reactive breakdowns. Providing support and coaching for the area team on World Class Manufacturing (WCM) methodology used to investigate and solve equipment breakdowns and quality issues. Lead the preparation, submission, and execution of capital projects for new process equipment. Additional responsibilities included coordinating and supervising trials for new product development, equipment optimization, reductions in raw material usage, product speed increases, board core optimization, and energy reduction.