Fra***Xin

管理人员, 顾客服务

Overseas and Key Account Sales Manager at Shanghai Hengyuan Macromolecular Materials Co., Ltd.

• Location: Shanghai, China
• Duration: May 2015 to Present

Senior Supply Chain Specialist - Replenishment at Logitech (China) Technology Co., Ltd.

• Location: Shanghai, China
• Duration: Oct 2013 to Mar 2014
• Description: Duty Covering: 1. Project Management / Process Improvement: Lead and/or work on Supply Chain projects, including process mapping, timeline tracking, data analysis, etc. to increase efficiency, reduce cost, and deliver value added services to increase profitable revenue; 2. Collaborate with Sales, Global Planning, Finance, and other key functions to partner with the Customer for profitable revenue growth; 3. Manage demand/supply balancing - no short term supply gaps; 4. Manage and coordinate order fulfillment in Oracle system, contract, product delivery, supply, quality issue etc.; coordinate with Logistics and DC for efficient replenishment; 5. Develop and manage key performance metrics for internal partners and external customers; 6. Support manager on other task when necessary.

Supply Chain Manager (8 direct reports) – Hand Tools and Hardware at Kingfisher Sourcing (Shanghai)

• Location: Shanghai, China
• Duration: May 2012 to May 2013
• Description: Responsibilities: Manage vendor delivery On Time In Full service to maximize OPCO availability, minimize OPCO stock and provide value-added Supply Chain solutions; Duty Covering: 1) Assist regional supply chain manager & logistic team in mapping and implementing supply chain strategies & tactics; 2) Monitor, report and manage vendors’ service level, ensuring at least 95% On-time deliveries; 3) Collaborate with Category Manager, Product Sourcing Manager and Quality Assurance Manager to develop and maintain strategic supplier relationships; 4) Build & maintain relationships with internal and external stakeholders; 5) People management and development of a sub supply chain team; 6) Design, deliver or support supply chain or logistic solutions to reduce transportation costs and support inventory optimization; 7) Assume supply chain project management.

Global Sourcing Supply Chain Operation Manager (7 direct reports) – TV and Storage at Best Buy Asia Pacific Ltd.

• Location: Shanghai, China
• Duration: Aug 2004 to May 2012
• Description: Responsibilities: Provide operational solutions to the sourcing process in support of company strategy and global sourcing activities, vendor development & management, vendor evaluation, organization development and team performance management; Duty Covering: 1) Process Management; 2) Operation & Vendor Management; 3) Team management; 4) Project management. Held positions including Global Sourcing Supply Chain Logistics Supervisor (3/2006 to 11/2008) and Global Sourcing Supply Chain Coordinator (8/2004 to 3/2006) with duties such as coaching vendors on trade and customs regulations, supporting global expansion projects, leading documentation teams, and coordinating vendor contract and payment processes.

Operation Manager (managing a team of three) at QVC (US) Inc., Shanghai Sourcing Office

• Location: Shanghai, China
• Duration: Feb 2002 to Aug 2004
• Description: Responsibilities: Coordinating and supporting sourcing function within QVC Shanghai Office; Duty Covering: 1) Lead drafting and optimization of Sourcing Team SOP and oversee execution; 2) Act as single contact between vendor and Financial, Logistics, Vendor Relations and Supply Chain teams at US headquarters on issues like Ls/C, shipping and claims; 3) Distribute corporate policy on merchandise packaging and labeling to vendors and drive compliance. Previously served as Hard-goods Merchandiser (02/2002 to 03/2003) responsible for sourcing furniture, lamps, home décor and related tasks including vendor selection, sampling, quotation and PO follow-up.