Isa***aux

Customer service assistant • Quality and customer service

Education

Ecole Pratique Hautes Etudes Commerciales (EPHEC)

Ecole Pratique Hautes Etudes Commerciales (EPHEC) (2022 - 2025)

  • Degree: Unknown Degree
  • Field of Study: E-business
  • Description:

Laurea University of Applied Sciences (2025 - 2025)

  • Degree: Erasmus
  • Field of Study: Business Managment
  • Description: Erasmus 2025

Collège St Etienne des Hayeffes (2015 - 2021)

  • Degree: CESS Langues
  • Field of Study: Unknown Field
  • Description:

Skills:

Développement durable, Anglais, Néerlandais, Communication

Work Experience:

Customer service assistant • Quality and customer service at Eurostar

  • Location: Bruxelles
  • Duration: 2024-06 to Present
  • Description:

Scouts leader at Unité Mont-Saint-Guibert

  • Location:
  • Duration: 2022-09 to Present
  • Description:

International experience at FPT University

  • Location: Da Nang, Viêt Nam
  • Duration: 2024-03 to 2024-03
  • Description: International experience with EPHEC

Customer service officer at Thalys

  • Location: Bruxelles, Région de Bruxelles-Capitale, Belgique
  • Duration: 2023-07 to 2023-12
  • Description:

Animation de stages at CESAM Nature

  • Location:
  • Duration: 2021-04 to 2023-08
  • Description:
AI Resume Analysis

Candidate Intelligence Report

AI-powered analysis from the perspective of a US hiring director — evaluating career continuity, growth trajectory, and role fit.

Career Continuity & Risk Assessment

Employment GapLow

No significant employment gaps are evident; the candidate has continuous involvement in internships, volunteering, and paid roles since 2021 with overlapping engagements.

Industry ConsistencyMedium

Experience centers on customer service in travel/transport and extracurricular leadership, with limited dedicated exposure to digital design; however, transferable skills (customer experience, documentation, multilingual support) are present.

Tenure StabilityMedium

Several short-term roles and overlaps indicate early career experimentation; there is some longer tenure (CESAM Nature internship) but overall tenure stability in a single role is moderate.

Education-Career MatchMedium

Currently pursuing a bachelor’s in e-business with emphasis on e-commerce and digital tools; aligns with digital design ambitions, but portfolio evidence and formal design-focused credentials are not described.

Career Growth Curve

Animation de stages (Internship) Entry
CESAM Nature
2021-04 to 2023-08
Scouts Leader Lateral
Unité Mont-Saint-Guibert
2022-09 to Present
Customer Service Officer ↑ Promoted
Thalys
2023-07 to 2023-12
International Experience Education/Experience
FPT University / Da Nang Program
2024-03 to 2024-03
Customer Service Assistant • Quality and Customer Service Lateral
Eurostar
2024-06 to Present
Assessment: Isaline demonstrates early-career momentum with increasing responsibility in customer-facing roles and targeted exposure to international settings and design-oriented tools. The path suggests readiness for entry-level digital design roles (UX/UI focus) while continuing to build a portfolio and formal design experience.

Best-Fit Roles (Top 5)

1

Junior UX/UI Designer95% fit

Directly aligns with declared interest in digital design and portfolio-enabled skillset (Figma, Canva) plus e-commerce exposure; multilingual and customer-centric experience adds valuable UX insight.

2

Digital Designer (UI/UX) for E-commerce92% fit

Strong fit with e-business studies and UX/UI tooling; potential to contribute to product discovery and shopper-facing interfaces.

3

UI Designer / Web Designer (Entry)88% fit

Solid design tooling knowledge and willingness to learn front-end concepts; suitable for fast-paced design teams and portfolio development.

4

E-commerce Content Designer85% fit

Leverages e-business background to craft design-driven product content and on-site experiences; complements UX work with content strategy.

5

Customer Experience Designer (CX) - Junior70% fit

Based on extensive customer service background; would need portfolio to demonstrate CX thinking and design integration.

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