Mar***ner

Hospitality Projects, Hospitality Management, Launches, Resort Development

Business Owner at Well Street Fitness

• Location: Hollister, Missouri, United States
• Duration: 2024-07 to Present
• Description: At Well Street Fitness in Hollister, MO, we are more than just a gym - we are a thriving community dedicated to enhancing both physical and mental well-being. Specializing in Strength & Conditioning, our expertise lies in helping individuals build strength, improve endurance, and achieve their fitness goals with personalized attention and support. We believe in empowering our members to reach new heights of health and fitness, both inside and outside the gym. Our team of skilled trainers and coaches are the heart and soul of Well Street Fitness, committed to guiding and supporting each member on their fitness journey. Well Street Fitness takes pride in being an integral part of the Hollister community and beyond. Through impactful partnerships, engaging events, and initiatives focused on holistic health and wellness, we extend our reach beyond physical fitness to create a nurturing environment that fosters meaningful connections. Our goal is not only to help individuals achieve their fitness goals but also to make a positive impact on their overall well-being and quality of life. Our top programs at Well Street Fitness cater to the diverse needs and preferences of our members, ensuring transformative results and unforgettable fitness experiences. From our renowned Strength & Conditioning program to the relaxing Stretch sessions and revitalizing Recovery services featuring our Sauna & Cold Plunge, we offer a comprehensive range of offerings designed to meet varying fitness goals. Each program is meticulously crafted to deliver effective results, with expert guidance and a supportive community setting us apart as the preferred choice for individuals seeking a holistic approach to fitness and well-being.

Entrepreneur at Self-employed

• Location:
• Duration: 2020-01 to Present
• Description: With over 25 years in the hospitality industry, I have had the opportunity to grow and learn in various roles, starting from entry-level positions in restaurants to taking on leadership responsibilities. My journey began with a genuine passion for customer service, which has been the foundation of my career. During my time as a Regional AGM Manager, I was fortunate to assist in new store openings, where I learned the importance of teamwork and effective communication. This experience led to my promotion to General Manager, a role that allowed me to further develop my skills in operational management while focusing on creating positive experiences for both guests and team members. For the past decade, I have been privileged to serve as an Executive Leader at Johnny Morris Nature Resorts. In this role, I oversaw a diverse range of operational functions that span attractions, outdoor adventures, accommodations, logistics, warehousing, IT, retail, project management, event management, communications and more. This multifaceted position has enabled me to collaborate with various teams, enhance the overall guest experience, and ensure efficient operations across all areas of the resort. My focus remains on fostering a culture of service and sustainability while continuously seeking opportunities to improve both guest engagement and team performance. In addition to my corporate experience, I have pursued entrepreneurial opportunities, including vacation rental ownership and real estate investments. I also own a fitness center with my son, where we strive to contribute to the health and wellness of our community.

Director Of Operations at Big Cedar Lodge

• Location: Ridgedale, Missouri, United States
• Duration: 2020-07 to 2024-10
• Description: As a member of the Senior Leadership team as Director of Operations at a prestigious resort and lodges for nearly a decade, I have led a dedicated team in providing extensive oversight and strategic direction that have driven significant growth and transformation. Through collaboration and empowerment, we have successfully implemented innovative initiatives that enhance operational efficiency and elevate guest experiences. Our collective efforts have resulted in increased revenue, improved sustainability practices, and elevated service standards. By fostering a culture of excellence and continuous improvement, the team has consistently achieved high guest satisfaction scores, establishing the resort as a leader in the industry. Together, we are committed to creating memorable experiences that keep guests returning year after year.

Assistant Director of Operations at Big Cedar Lodge

• Location:
• Duration: 2015-10 to 2020-07
• Description:

General Manager at Shorty Smalls Restaurant

• Location: Branson, Missouri, United States
• Duration: 1998-06 to 2015-10
• Description: Accomplished food and beverage professional with 18 years of experience in the restaurant industry, progressing through various managerial roles to the position of General Manager. Expertise includes overseeing all aspects of restaurant operations, including staff management, inventory control, cost analysis, and customer service excellence. Proven ability to lead and develop high-performing teams, resulting in improved service standards and increased guest satisfaction scores. Successfully implemented marketing strategies that boosted brand visibility and drove revenue growth, while also fostering strong community partnerships to enhance local engagement. Focused on optimizing operational efficiency and maintaining compliance with health and safety regulations, contributing to a culture of excellence and sustainability within the restaurant.