Mon***tiz

Credit Coordinator

Education

City Colleges of Chicago-Harry S Truman College

City Colleges of Chicago-Harry S Truman College (2009 - 2010)

  • Degree: Unknown Degree
  • Field of Study: Medical Office Management/Administration
  • Description: Medical office administration encompasses all of the managerial and support roles that provide administrative services in a medical office setting, including records and billing clerks, receptionists, office managers, and administrative assistants.

Miami Dade College (2009 - 2009)

  • Degree: Unknown Degree
  • Field of Study: Human Resource Professional Development Certificate
  • Description: Develop performance standards and utilize measures more effectively. Accomplish more through effective management tools, such as motivation, delegation, and conflict resolution. Learning to become more effective through building on conflict management skills, problem solving and building team morale.

Miami Dade College (2008 - 2008)

  • Degree: Unknown Degree
  • Field of Study: Bookkeeping Certificate
  • Description: Recording of financial transactions, and is part of the process of accounting in a business. Transactions include purchases, sales, receipts, and payments by an individual person or an organization/corporation.

Skills:

Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Social Media

Work Experience:

Credit Coordinator at M. Holland Company

  • Location:
  • Duration: 2020-12 to Present
  • Description: • Ensured accuracy of client records by adhering to established internal control procedures, conducting document reviews, and resolving exceptions. • Supported compliance efforts by following Credit and Accounts Receivable policies and collaborating with Commercial and Client Experience teams to maintain accurate customer accounts. • Managed departmental reporting and tracking for areas such as unearned discounts, logistics surcharge invoices, and cash receipts in Wells Fargo and Bank of America CashPro. • Provided back-up support for the Cash Application and Credit Specialist roles, including deduction management and performance management tracking. • Coordinated regular client communications regarding updates or changes impacting their accounts, utilizing email, phone, and Microsoft Teams for effective information exchange.

HR Office Services at M. Holland Company

  • Location: Northbrook, IL
  • Duration: 2010-03 to Present
  • Description: • Managed front desk operations, ensuring a welcoming atmosphere and exceptional in-office experience for guests and employees. • Coordinated conference room setup, including catering and beverage services for client meetings and events. • Supported administrative functions including shipping, facilities management, employee building access, and office service accounts, while also assisting with hiring, onboarding, and managing electronic files. • Partnered with Marketing and Human Resources to launch global corporate sustainability, health and wellness programming. • Assisted the Accounting department with Accounts Payable and Accounts Receivable functions, invoicing, travel & expense processing, setting up new vendor accounts with their information, banking and W9 forms in Concur SAP.

Retail Invoice Verifaction Specialist at Bally Total Fitness

  • Location: Chicago, IL
  • Duration: 2001-06 to 2007-04
  • Description: • Provided administrative support to the AP department by matching packing lists, invoices to appropriate purchase orders and verified all documentation matched with dates • Assisted retail operations management with merchandise according to planogram and verified proper receipt of goods delivered at the club level from local vendors • Maintained record keeping of products and ensured stock room was organized
AI Resume Analysis

Candidate Intelligence Report

AI-powered analysis from the perspective of a US hiring director — evaluating career continuity, growth trajectory, and role fit.

Career Continuity & Risk Assessment

Employment GapMedium

A gap exists between 2007-04 and 2010-03 (approx. 2.5 years). This introduces a moderate disruption in continuous employment, though the candidate’s subsequent long tenure at M. Holland mitigates this risk.

Industry ConsistencyMedium

Career transitions from fitness retail administration to corporate administrative/finance operations show industry shifts. The candidate has since established relevant finance/accounting exposure, but initial industry change remains a consideration.

Tenure StabilityLow

Strong tenure at M. Holland Company since 2010 with progressive responsibilities, including a promotion to Credit Coordinator in 2020, indicating solid stability and commitment.

Education-Career MatchLow

Education is non-degree and regional college-level; however, extensive hands-on experience in credit, AR, AP, and office operations aligns well with target US finance/administrative roles, reducing mismatch risk.

Career Growth Curve

Retail Invoice Verification Specialist Entry
Bally Total Fitness
2001-06 to 2007-04
HR Office Services Lateral
M. Holland Company
2010-03 to 2020-11
Credit Coordinator ↑ Promoted
M. Holland Company
2020-12 to Present
Assessment: Monique shows a steady, progressive shift from administrative support to finance-oriented credit functions within a single employer, culminating in a current Credit Coordinator role. This demonstrates readiness for higher-level credit/financial operations roles, with solid cross-functional experience.

Best-Fit Roles (Top 5)

1

Senior Credit Analyst92% fit

Direct alignment with current credit/AR responsibilities, strong cross-functional collaboration experience, and advanced Excel usage; well-suited to analyze credit risk and optimize collections.

2

Financial Operations Analyst (Accounts Payable/Accounts Receivable)90% fit

Broad finance operations exposure including AP/AR, invoicing, cash receipts, and SAP Concur; fits well for end-to-end financial process roles.

3

Credit Manager / Collections Supervisor89% fit

A step up to managing credit workflows, deductions management, and client communications; leverages current experience with compliance and cash applications.

4

Administrative Operations Manager83% fit

Extensive office operations, facilities, vendor onboarding, and cross-functional coordination; suitable for overseeing administrative teams and processes.

5

HR Operations Specialist / HR Generalist75% fit

Experience with onboarding, employee records, and HR collaborations; viable for HR-centric roles requiring operations support.

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