Raf***zzi

Supply Chain, Lean Manufacturing, Process Improvement, Logistics

Operations Director at Aper

• Location:
• Duration: 2025-04 to Present
• Description:

COO - Chief Operating Officer at Tiendamia

• Location: Argentina
• Duration: 2021-06 to 2025-04
• Description: Cross-border eCommerce – 10 countries – Direct report to CEO & Board Led the end-to-end operational strategy and execution for a cross-border eCommerce platform serving 10 countries in Latin America. Oversaw all logistics, customer experience, procurement, sourcing, planning, and warehouse operations in the US and China. From May 2024, expanded responsibilities to include leadership of the People (HR) organization, aligning talent strategy with business goals and fostering a performance-driven culture.

Logistic Operations Director at Walmart

• Location: Gran Buenos Aires, Argentina
• Duration: 2019-11 to 2021-06
• Description: Direct report to Supply Chain VP, responsible for defining and executing the logistic operation strategy, daily operations in DCs, proper management of annual budget and capex execution. Improve Safety, omnichannel customer experience and efficiency across the complete logistic network. +700 associates, USD + 70 MM annual budget, + 90 stores, + 5 MM units by month supplied, + 30,000 skus. Achievements: • Developed a strategic logistic plan to boost omnichannel Walmart Argentina proposal. • Generated + $ 350 MM in additional sales by making available DC stocks in all Digital platforms. • Created and leaded an integral Crisis Committee to manage COVID 19 exceeding annual sales budget and all logistics goals. • Developed logistic capacities to support a sales increase of 300% in ecommerce channel. • Accidents reduction of 50% by implementing an integral Safety Plan. • 20 % productivity increase by stablishing efficiency and process digitalization programs. • 7% (-3 MM USD) logistic cost reduction.

Supply Chain Director at Garbarino S.A.

• Location: Buenos Aires, Argentina
• Duration: 2019-04 to 2019-11
• Description: Direct report to the Board of Directors, responsible for Logistics, Replenishment and Foreign Trade of Garbarino´s Group: +1.0 million sq feet in +30 locations, +700,000 units/month, +8,000 SKUs, +50,000 deliv/month, +USD 50 millions Budget; +400 associates (+550 during peak season), 200 pick up stores & pick up points, and nationwide home delivery through our Omnichannel and multi-company logistic. Responsible for Supply Chain Strategy, P&L, DCs and Stores Replenishment, and Safety, Customer Experience and Efficiency across the complete logistic network.

Logistic Senior Manager at Garbarino S.A.

• Location: Buenos Aires, Argentina
• Duration: 2012-01 to 2019-08
• Description: Direct report to Supply Chain Director, responsable for all daily operations in Nationals and Regionals Distribution Centers. (32 all around the country), select and manage Transport providers to ensure compliance with established SLAs, lead the new business unit of the group to provide logistics services to third parties. Achievements: • Definition of the omnichannel logistics strategy. • Successfully leaded the omnichanel logistic strategy implementation. • Generated new organizational capabilities and leaded cultural change to deliver an integral transformation of Group´s logistics and Supply Chain. • Assembled a high performance team with a new leadership profile and empowerment. • Implementation of a new group business unit to provide logistics services in Argentina market. • Significant improvements in Safety, Customer experience and efficiencies by Logistic network optimize, process reengineering, distribution improvements, IT developments and equipment modernization. (30% increase in the NPS indicator in home deliveries, 92% reduction in accidents on CDs, 500% reduction in inventory differences, 50% increase in productivity on CDs). • Captured + 8 MM USD savings by implementing a continues improvement program. • Successful implementation of WMS / TMS / Calendars / Processes / BSC. • Design and implementation of Lean Logistic. • ISO 9001/45001/14001 certification. • OSHAS 18001 certification. • Preparation for the National Quality Award.