San***aar

Store Assistant

Education

Acus Akademie München

Acus Akademie München (Nov 2023 - Mar 2024)

  • Degree: ISO EN IEC 17024 certified Business Trainer, Coach, Change Management Consultant
  • Description: Coaching, Change-Programme and +1 skill

Trainico (Oct 2006 - Jan 2009)

  • Degree: Luftverkehrskauffrau

Skills:

Interkulturelle Kompetenzen, Leadership

Work Experience:

Store Assistant at Mamma Lupi

  • Location: Idstein, Hessen, Deutschland
  • Duration: May 2022 to Sep 2023

Teamleiterin Cabin Crews at Lufthansa

  • Location: Frankfurt am Main, Hessen, Deutschland
  • Duration: Nov 2009 to Feb 2022
  • Description: Führung von ca. 1.100 Mitarbeitern in einem gemeinsamen Führungsteam mit 4 weiteren Teamleitern. Direkte und disziplinarische Führung von ca. 150 Flugbegleitern und Pursern. Personal- und Organisationsentwicklung von Mitarbeitern und Führungskräften. Stärkung der Servicekultur und Dienstleistungsbereitschaft.

Purser at Lufthansa

  • Location: Frankfurt am Main, Hessen, Deutschland
  • Duration: Mar 2000 to Feb 2022
  • Description: Verantwortlich für die optimale Kundenbetreuung von bis zu 520 Gästen an Bord und Führung von bis zu 21 Crewmitgliedern. Management von internationalen Teams - Teambildung, 360° Feedback - Kundenkontaktmanagement - Qualitätsüberwachung - Beschwerdemanagement

Teampurser at Lufthansa

  • Location: Frankfurt am Main, Hessen, Deutschland
  • Duration: Jan 2006 to Oct 2009
  • Description: Operatives Management von Mitarbeitern im Rahmen von Mitarbeiterveranstaltungen, Workshops und Zielvereinbarungen.

Check-in-Mitarbeiterin at Fraport AG

  • Location: Frankfurt am Main, Hessen, Deutschland
  • Duration: Jan 1985 to Dec 1985
  • Description: Passagierabfertigung für rund 40 internationale Fluggesellschaften
AI Resume Analysis

Candidate Intelligence Report

AI-powered analysis from the perspective of a US hiring director — evaluating career continuity, growth trajectory, and role fit.

Career Continuity & Risk Assessment

Employment GapMedium

There is a potential gap after Sep 2023 since no current role is listed; however, Sandra references an active coaching business, indicating ongoing professional activity that mitigates this risk.

Industry ConsistencyMedium

The majority of Sandra's career is in aviation/customer service, with a noted shift to retail in 2022. This introduces some industry divergence from pure aviation leadership roles.

Tenure StabilityLow

Sandra shows long-tenured service with Lufthansa (2000–2022) and a subsequent role at Mamma Lupi (2022–2023), indicating strong stability and sustained leadership responsibilities.

Education-Career MatchMedium

Educational background is not fully specified beyond Acus Akademie München; however, extensive, multi-decade leadership and coaching experience provides strong alignment with senior, development, and change-focused roles.

Career Growth Curve

Check-in-Mitarbeiterin Entry
Fraport AG
Jan 1985 - Dec 1985
Purser ↑ Promoted
Lufthansa
Mar 2000 - Feb 2022
Teampurser ↑ Promoted
Lufthansa
Jan 2006 - Oct 2009
Teamleiterin Cabin Crews ↑ Promoted
Lufthansa
Nov 2009 - Feb 2022
Store Assistant Lateral
Mamma Lupi
May 2022 - Sep 2023
Assessment: Sandra's career shows a clear upward trajectory through progressively larger leadership roles within aviation, culminating in senior cabin crew leadership. The recent shift to store operations signals adaptability and a potential pivot toward broader people-management and customer-experience leadership, supported by coaching credentials. This positions her well for senior roles in development, operations, or customer experience with an emphasis on transformation and cross-cultural leadership.

Best-Fit Roles (Top 5)

1

Director of Customer Experience, Airline/Hospitality93% fit

Extensive leadership of large, diverse teams in high-pressure service environments; proven track record in shaping service culture and customer experience, aligned with coaching and change leadership skills.

2

Head of Learning & Development / Training Director91% fit

Long tenure in leadership roles with development responsibilities and performance feedback (e.g., 360° feedback, coaching); strong fit for organizational development and leadership programs.

3

Senior Change Management Consultant89% fit

Background in guiding teams through change, coupled with business coaching and aviation CRM/decision-making methods; suitable for transformation initiatives in global organizations.

4

Director of Operations - Aviation/Hospitality83% fit

Operates at a strategic-ops level with experience managing large teams and service delivery standards; fits senior operational leadership needs in travel/aviation sectors.

5

Retail Operations Director / Store Network Leader77% fit

Recent store leadership experience demonstrates applicability to multi-site operations and customer-experience programs in retail; transferable leadership skills to broader enterprise roles.

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