Sha***ger

Event Planning, Leadership, Marketing, Program Management

Director of Transformation and Chief of Staff at Apogee Enterprises, Inc.

• Location: Bloomington, Minnesota, United States
• Duration: 2022-09 to Present
• Description: • Director of Transformation and Chief of Staff (Bloomington, MN) - Harmon o Drove best-in-class PMO standards across the business, including intake, prioritization, milestone definition, capacity planning, status updates, and stakeholder management o Established cross-functional departmental working groups to coordinate both project and non-project work, increasing visibility, collaboration, and alignment on business priorities o Led company-wide Asana process standardization and automation for portfolio management, project management, annual strategic prioritization, and capacity planning o Managed leadership team operating cadence, ensuring focus, accountability, and strategic alignment o Researched, developed, and implemented a company-wide “No Meeting Day” policy to improve productivity and focus across teams o Mentored 15+ project managers and 10+ leaders on PM processes, governance, and best practices, driving consistent execution standards • Senior Manager, Transformation Management Office (Bloomington, MN) - Apogee Enterprises o Built and led the enterprise-wide PMO from the ground up, creating governance, roles, and enterprise standards adopted company-wide o Standardized project management processes, governance, and terminology across all business units o Developed a prioritization and scoring framework that enables leadership to narrow 100+ annual initiative ideas to the top few for focused strategic discussion o Personally trained 20+ project managers and 30+ stakeholders; created SOPs, templates, videos, and job aids used by over 40 PMs across the organization

Sr. Strategy Consultant and Project Manager at Allianz

• Location: Greater Minneapolis-St. Paul Area
• Duration: 2012-06 to 2022-08
• Description: • Senior Strategy Consultant (Golden Valley, MN) o Guided leadership through major strategic reporting changes initiated by parent company o Facilitated the discussion and preparation for executive leadership's discussions with parent company on decommissioning work that changed the strategic direction of the organization o Formed an agile team and delivered results within the first sprint on a project that had not seen results in over one year – completed the project within three months • Senior Transformation Manager (Munich, Bavaria) o Led gap analysis and strategic planning sessions with operating entities in eight different countries in order to enhance and harmonize processes, leading to $118 million of impact o Partnered with leadership to create the framework for the new international business model o Facilitated the creation of a new project management software to be used worldwide and trained thirteen countries on how to use it • Senior Project Manager (Golden Valley, MN) o Introduced Robotics Process Automation to the company and created team structure o Guided projects from ideation thru implementation, resulting in over $1 million in savings o Chosen for a three month assignment at German parent company to implement new software o Collaborated with agile team to prevent over 22,000 negative client impacts o Created and managed all client-facing letters sent out by the company for negative client impacts • Escalations Manager (Golden Valley, MN) o Collected data and created a new staffing model, allowing the team to be appropriately staffed for the first time in years o Presented and influenced escalated client cases to senior leadership weekly with a 100% success rate o Led closing activities, audited team performance, and managed process improvements o Volunteered for a rotation in the Call Center to improve business acumen, led the team in metrics