S

Sky***rez

Senior Customer Success Manager, Strategic Deel · Full-time Jan 2022 to Present · 2 yrs 10 mos

Education

Florida Gulf Coast University

Florida Gulf Coast University Bachelor of Arts - BA, Entrepreneurship/Entrepreneurial Studies 2021 Activities and societies: Intramural Sports. Charitable Organizations. East Lee County High School 2007 - 2010

Skills:

Customer Relationship Management (CRM) 3 endorsements Technical Leadership 5 endorsements

Work Experience:

Senior Customer Success Manager, Strategic Deel · Full-time Jan 2022 to Present · 2 yrs 10 mos Remote Senior Client Outcomes Manager, Enterprise WorkRamp · Full-time Nov 2023 to May 2024 · 7 mos Remote Senior Client Success Manager Paycor · Full-time Oct 2020 to Feb 2022 · 1 yr 5 mos Remote Client Manager ADP Oct 2017 to Oct 2020 · 3 yrs 1 mo

AI Resume Analysis

Candidate Intelligence Report

AI-powered analysis from the perspective of a US hiring director — evaluating career continuity, growth trajectory, and role fit.

Career Continuity & Risk Assessment

Employment GapLow

The candidate's work history shows continuous employment from 2017 onward with overlapping periods (e.g., Deel starting before Paycor end), indicating no meaningful gaps.

Industry ConsistencyLow

All roles are in customer success within SaaS/HR-tech ecosystems, demonstrating strong industry alignment and transferability of skills.

Tenure StabilityMedium

ADP (3+ years) and Deel (2+ years ongoing) show stability, while Paycor (1.5–2 years) and WorkRamp (7 months) are shorter. The WorkRamp tenure is short and overlapped with Deel, suggesting some portfolio/contract experience but not a pattern of instability.

Education-Career MatchMedium

Education is listed as Florida Gulf Coast University but degree details are not provided. While a university background is favorable, lack of degree specificity could be a consideration for certain senior leadership roles.

Career Growth Curve

Client Manager Entry
ADP
Oct 2017 - Oct 2020
Senior Client Success Manager ↑ Promoted
Paycor
Oct 2020 - Feb 2022
Senior Customer Success Manager, Strategic ↑ Promoted
Deel
Jan 2022 - Present
Senior Client Outcomes Manager, Enterprise Lateral
WorkRamp
Nov 2023 - May 2024
Assessment: Sky Ramirez demonstrates a steady ascent in enterprise-focused customer success across multiple SaaS platforms, with increasing strategic responsibility and experience managing large accounts. The combination of ongoing senior-level roles and a recent enterprise-focused contract suggests readiness for director-level opportunities and above, though the next step may require broader P&L or org-wide leadership exposure to fully satisfy VP-level expectations.

Best-Fit Roles (Top 5)

1

Director of Customer Success – Enterprise Accounts94% fit

Direct experience leading enterprise-level CS initiatives and managing strategic accounts aligns with the core strengths shown across ADP, Paycor, Deel, and WorkRamp.

2

Vice President of Customer Success88% fit

Strong track record in senior CS roles, remote/distributed leadership, and cross-functional collaboration positions them for VP-level responsibility and scale.

3

Head of Customer Success86% fit

Strategic orientation with multiple roles focusing on enabling enterprise outcomes; suitable for leading a CS organization and driving strategic initiatives.

4

Director of Global Enterprise Customer Success84% fit

Experience with enterprise customers and remote work supports global CS leadership; potential fit for organizations with international footprints.

5

Director of Customer Success Operations72% fit

Strong CS foundations with focus on outcomes and processes; best fit for organizations prioritizing scalability and operational excellence in CS.

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