S

Sou***tta

Customer Support Specialist · Internship Apr 2024 to Present · 8 mos

Education

Management Development Institute Murshidabad

Management Development Institute Murshidabad Post Graduate Diploma in Management, Business Administration, Management and Operations Jul 2023 - Mar 2025 Grade: 6.91 Vivekananda Mahavidyalaya - India Bachelor of Science - BS, Microbiology, General Apr 2019 - Jul 2022 Grade: 7.86 CGPA

Skills:

Sales Strategy Development Sales Specialist at Andromeda Sales & Distribution Pvt Ltd Financial Market Research Sales Specialist at Andromeda Sales & Distribution Pvt Ltd

Work Experience:

Customer Support Specialist Better Opinions · Internship Apr 2024 to Present · 8 mos Gurugram, Haryana, India · Remote Exp Letter- Sourik.docx - Google Docs (1) (1).pdf Senior Club Coordinator MDI Murshidabad Aug 2023 to Present · 1 yr 4 mos Sales Specialist Andromeda Sales & Distribution Pvt Ltd · Internship Apr 2024 to Jul 2024 · 4 mos Gurugram, Haryana, India · Remote Sourik Dutta- Certificate - (1).pdf Product Development Specialist Oak and Olives Consulting, LLP · Internship Apr 2024 to Jun 2024 · 3 mos Jacksonville, Florida, United States · Remote 7 (1).jpg

AI Resume Analysis

Candidate Intelligence Report

AI-powered analysis from the perspective of a US hiring director — evaluating career continuity, growth trajectory, and role fit.

Career Continuity & Risk Assessment

Employment Gap | Industry Consistency | Tenure Stability | Education-Career MatchLow

No significant employment gaps are evident; the candidate has been active since Aug 2023. This reflects on-going engagement and work experience, albeit across multiple short-term roles.

Employment Gap | Industry Consistency | Tenure Stability | Education-Career MatchMedium

Industry exposure spans customer support, sales, product development, and market research. While all are business/commerce oriented, the variety indicates transitions across sub-sectors rather than a single track.

Employment Gap | Industry Consistency | Tenure Stability | Education-Career MatchMedium

Tenure stability shows multiple internships with short durations and overlapping roles, which is common for early-career incumbents but can appear unstable to some employers without a clear progression path.

Employment Gap | Industry Consistency | Tenure Stability | Education-Career MatchLow

Educational background in management aligns well with the observed roles in sales, product development, and customer support; no misalignment between education and career choices is evident.

Career Growth Curve

Senior Club Coordinator Entry
MDI Murshidabad
Aug 2023 - Present
Product Development Specialist Lateral
Oak and Olives Consulting, LLP
Apr 2024 - Jun 2024
Sales Specialist Lateral
Andromeda Sales & Distribution Pvt Ltd
Apr 2024 - Jul 2024
Customer Support Specialist Lateral
Better Opinions
Apr 2024 - Present
Assessment: The candidate shows a broad early-career foundation across customer support, sales, and product development, with leadership exposure from a student club role. The trajectory indicates growth into more specialized, customer-facing functions, suggesting readiness for next-level roles in customer success, sales enablement, or product support, provided a clearer long-term commitment is demonstrated.

Best-Fit Roles (Top 5)

1

Customer Success Manager (Remote)95% fit

Strong alignment with current customer support experience, plus exposure to sales strategy and product development. Demonstrates potential to manage relationships, drive retention, and collaborate with product teams.

2

Sales Development Representative (SDR) - Remote90% fit

Past internship as Sales Specialist and experience with market outreach align well with prospecting, qualification, and pipeline development responsibilities.

3

Product Development Analyst / Associate85% fit

Evidence of product development work during internship and remote collaboration across geographies; suitable for early-career product support or analytics roles.

4

Market Research Analyst78% fit

Experience in Financial Market Research and analytical thinking supports responsibilities in market sizing, competitive analysis, and customer insights.

5

Business Development Associate70% fit

Combines sales, market research, and client-facing skills; suitable as a broader, entry-level corporate development role.

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