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Strategic Vision, Business Information

CIB Global Payment Sales, Strategy & Business Management (Front Office) - Executive Director at JPMorganChase

• Location: New York, New York
• Duration: Mar 2018 to Present
• Description: Proven leader in driving sales strategy, GTM, business performance, and operational efficiency for a multi-billion-dollar Global Payments business. Expert in leveraging data analytics, automation, and strategic planning to boost revenue growth and optimize sales outcomes. Drove double digit new business revenue growth through targeted sales strategy enhancements, client coverage optimization, and sales teams alignment optimization. Designed and implemented client segmentation model across over 100K clients, improving sales productivity, GTM effectiveness, and client wallet penetration. Developed automated pipeline, deposit, and revenue tracking tools, enhancing business visibility and decision-making. Created a client benchmarking tool leveraging public data to drive wallet penetration strategies and strengthen market share. Spearheaded process automation across Sales Operations, planning, and forecasting, delivering multi-FTE efficiency gains. Developed and launched an automated scorecard framework for 1000+ employees, driving actionable performance insights and benchmarks (250 metrics, Global and regional groupings by cohorts and country clusters). Partnered with Advisory Teams to create sales playbooks and tailored training programs, increasing sales impact and efficiency. Aligned Product and Engineering Teams to drive the development and commercialization of innovative payment products. Strengthened Control and Regulatory Compliance Programs (Reg K, KYC, Credit Risk Reviews), ensuring operational integrity and compliance. Delivered executive-level presentations for Investor Days, Town Halls, Board Meetings, and client engagements, driving strategic alignment and business growth. Won JPMC Global Payments Blockchain Hackathon.

CIB Global Controls Strategy & Governance Lead Officer – Vice President at JPMorganChase

• Location: New York, New York, United States
• Duration: Feb 2020 to Jan 2022
• Description: Head of Global Controls & Governance team supporting Global Chief Control Officer. Managed global teams overseeing CIB Control Strategy and Governance for Executive Management and Board. Led global FLOD, 2LOD and Risk and Control programs, driving process automation and data transformation. Drove External Events and Emerging Risk initiatives, enhancing risk analysis across JPMC, leveraging machine learning. Conducted control meetings, thematic reviews, and root cause analyses for global programs (RCSA, Conduct Risk, Lessons Learned). Moderated global CIB business control committees and managed production of Risk and Control KPIs (FLOD & 2LOD). Managed regulatory exams, inquiries, and internal/external audit engagements (created automated process saving multi-FTEs). Drove Global Risk and Compliance platform development and testing, serving as lead Risk Event SME. Provided operational risk training to Front Office teams, FLOD and 2LOD employees.

CIB Global Compliance Strategy, Advisory and Governance Lead Officer – Vice President at JPMorganChase

• Location: New York, New York, United States
• Duration: Feb 2018 to Jan 2020
• Description: Head of Global Compliance Strategy, Advisory & Governance team supporting Global Chief Compliance Officer (GCCO). Led agile transformation and realignment of Global Compliance group and strategies. Developed quantitative and qualitative dashboards and KPIs for Senior Management and Executive Team. Advised on New Business Initiative Assessments and drove framework enhancements. Oversaw development and delivery of enterprise reporting platform to key stakeholders. Drove Global Key Strategic Initiatives in Risk and Compliance, focusing on innovation and automation. Created award-winning Centralized Control and Reporting Platform for Global Risk and Compliance (creating cost saving of 10 FTEs).

Global Markets Performance & Analysis, Mgt Control, Innovation, Strategy & Reporting – Vice President at Societe Generale Corporate and Investment Banking - SGCIB

• Location: Greater New York City Area
• Duration: Dec 2010 to Feb 2018
• Description: CIB Global Mgt Control, Strategy & Reporting – (Front Office) - Vice President. Managed multimillion-dollar P&L revenue attribution, certification and reporting across Americas region. Led team responsible for Americas Markets Performance Analysis isolating revenue drivers, product performance, and market highlights producing AMER Corporate Investment Banking reports/packages to FED, European Central Bank, Global bank Executive Committee, and Front Office. Drove multiple strategic initiatives and transformation programs in automation and regulatory compliance. CIB Global Capital Markets Performance & Analysis – (Front Office) - Vice President. Headed all facets of Business Performance Management on net banking income, balance sheet, costs, headcount, budget plus ratios. Led ad hoc projects including strategic reviews, stress testing and regulatory compliance efforts. Analyzed and issued monthly financials and P&L dashboards to desk heads and C-suite.

Financial Analyst/Accountant at Crédit Agricole CIB

• Location: Greater New York City Area
• Duration: Feb 2009 to Dec 2010
• Description: Responsible for financial analysis and accounting for the Fixed Income and Equities Trade Processing Unit. Enhanced and streamlined management reporting and client revenue analysis, creating synthesized high-level daily/monthly performance reports while maintaining detailed breakdowns. Initiated improvement/redesign of existing processes, created multiple reports and databases to facilitate analysis. Automated standardized client reports and dashboard views to enhance client and management oversight. Provided business insight, participated in testing and roll-out of new accounting, billing and reporting systems. Participated in key innovation and strategy steering groups and drove multiple strategic transformation projects.

International Business Development at Ausus

• Location: New York, New York, United States
• Duration: Nov 2008 to Feb 2009
• Description: Responsible for prospecting European markets for implementation of new information and communication technology and services. Identified prospective clients/corporations, developed CRM database with multiple qualitative and quantitative characteristics allowing for segmentation and clear identification of best leads. Conducted in-depth analysis of top clients, including financial strength, SWOT, market placement and potential for improvement to create targeted offers.

Associate Business Manager – Finance at FCB Global

• Location: New York, United States
• Duration: Jan 2007 to Oct 2008
• Description: Business management lead on multiple multi-million-dollar global and national accounts. Maintained and distributed weekly, monthly, quarterly and ad hoc financial status reports and dashboards to senior leadership & board. Developed and improved complex Excel and Access business performance analysis and financial models. Created client P&Ls, profitability analyses, projections & revenue forecasts; developed ad-hoc revenue, expenses and balance sheet analyses for management.