Ter***ers

Cloud Computing, Software as a Service (SaaS), Infrastructure, U.S. Health Insurance Portability and Accountability Act (HIPAA)

DIRECTOR OF INFORMATION TECHNOLOGY at Pennsylvania Bar Association

• Location: Harrisburg, Pennsylvania, United States
• Duration: 2021-10 to Present
• Description:

SENIOR TECHNOLOGY CONSULTANT at Reliance Insurance

• Location: Philadelphia, Pennsylvania, United States
• Duration: 2020-10 to 2021-09
• Description: Senior Technical Advisor in the areas of Systems / Network Engineering , Security, Telecom, and Data Center Operations.

CHIEF TECHNOLOGY OFFICER at Orrstown Bank

• Location: Harrisburg, Pennsylvania Area
• Duration: 2019-01 to 2020-09
• Description: In this role, I leveraged a winning combination of technical expertise, proficiency in systems architecture, and effective strategic planning to lead the Infrastructure and services group, a team of engineers and support staff dedicated to the overall success of the business. I restructured CapEx and OpEx disbursements to align costs and objectives across all lines of business. Maintained accountability for the management of relationships with vendors, with the authority to negotiate key terms, conditions, and pricing of agreements. Renegotiated short and long term contracts, streamlined accounts, and eliminated waste. I implemented a three-tier support structure that utilized an outsourced 24x7 level I service desk model that dispersed and escalated unresolved requests to internal levels II & III as needed dramatically increasing service levels and client satisfaction. I executed an enterprise monitoring suite of tools to ensure highest level of uptime / service levels and escalation of potential issues among all internal and cloud systems. I led a major overhaul of systems that included replacement of Virtual Server (VSI) hosts, expansion of Virtual Desktop (VDI) hosts, upgrade to vSAN technology and eliminating single point of failure SAN units, upgrade of 2008 virtual servers and SQL environments, deployment of VMWare replication and Site Recovery Manager (SRM) for disaster recovery of production location, upgrade of Virtual Desktop (VDI) to Windows 10, upgrade of all network gear to latest supportable code levels, and upgrade of all physical teller stations and peripherals across 40 locations; upgrade of several core banking applications.

CHIEF TECHNOLOGY OFFICER at Reliance Insurance

• Location: Greater Philadelphia Area
• Duration: 2010-01 to 2018-12
• Description: In this role, I led the Infrastructure/Operations group, a team of engineers and support staff with talents and qualifications aligned with the needs of the company. I planned and executed multiple hardware and software projects and maintained compliance with Agile methodologies and industry best practices. I also led physical plant projects involving the closure of 20 domestic and international facilities and the migration of offices and data centers. With a reputation for successfully managing information security in a highly regulated industry, I maintained compliance with HIPAA requirements and implemented firewalls, threat protection, and other measures that include annual risk reviews. Key achievements in this role included a transition to virtual environments that eliminated over 20% in capital expenses, $2M in savings from the introduction of electronic records management, and the adoption of an IaaS cloud storage system for over 300 terabytes of data.

DIRECTOR OF INFRASTRUCTURE at Reliance Insurance

• Location: Greater Philadelphia Area
• Duration: 2002-11 to 2009-12
• Description: