Hello G***an, I’m J****e, an HR Recruiter at StrategyBrain. I came across your profile and was impressed by your leadership in multi-site fitness operations,from your long-standing role as Operations Director at J***S F***s to your hands-on experience in P&L, facility management and team development. We’re currently partnering with G***t H***h & W***s S***s to hire a Chief Operating Officer who will oversee and scale operations across 120+ clubs in Europe. Based on your background, I believe this opportunity could be a great fit. Would you be open to a brief call to discuss this role in more detail? Looking forward to your thoughts, J****e

Hi G***an, Great to hear from you. Before we chat, here’s a quick overview of the COO role at G***t: • Strategic Scaling , You’ll lead the operational strategy to grow from 120 to 150+ clubs across 15 countries, building on your success with 83 J***S F***s locations. • Cross-Functional Leadership , You’ll mentor and align Facilities, Member Services, Marketing, HR and Finance teams to drive revenue, efficiency and an outstanding member experience. • Digital & Process Innovation , You’ll champion scalable systems and tech solutions to boost retention, streamline operations and support rapid expansion. • Financial Oversight , You’ll own budgeting, capex planning and P&L performance, ensuring profitable growth and smart resource allocation. • Executive Impact & Career Growth , As a core member of the global leadership team, you’ll shape long-term strategy, market entry plans and continuous improvement initiatives. G***t offers competitive compensation, annual bonus potential and performance-based incentives, plus the full backing of a 2,000-strong international team. I’m free for a 30-minute call on Monday at 10:00 CET or Tuesday at 14:00 CET,does either work for you? And of course, let me know if there’s anything you’d like to dive deeper into beforehand. Looking forward to our conversation, J****e

Hi G***an, Great question. As we’ve expanded into 15 diverse markets, a few operational challenges have stood out: 1. Regulatory & Compliance Alignment Each country has its own rules around health & safety, labor laws and data protection. Harmonizing our core processes while staying fully compliant can be complex. 2. Consistent Member Experience Rolling out a premium, tech-enabled club experience requires tight coordination between our central digital platform and local teams,everything from equipment specifications to service-style training. 3. Capex Planning & Real Estate Variability Securing and fitting out sites in major cities versus suburban locations means adapting budgets, timelines and vendor relationships to very different cost structures and timelines. 4. Talent Acquisition & Development Building strong regional leadership and frontline teams,often in new markets,calls for a scalable training curriculum, clear career paths and cultural sensitivity. 5. Technology Integration Connecting local point-of-sale, booking and CRM systems to our global data backbone demands both technical agility and close vendor management to maintain uptime and data consistency. Given your history driving multi-site rollouts, optimizing P&L, and leading digital/process innovations at J***S F***s, I think you’d bring exactly the kind of experience we need to tackle these hurdles head-on. Looking forward to exploring this further on Tuesday at 14:00 CET. Talk soon! Best, J****e

Hi G***an, Great questions,here’s how we’ve set things up at G***t: 1. CapEx & Real Estate We use a hybrid model: HQ provides a standardized budgeting template, complete with ROI thresholds, capex categories and approval workflows. Local market teams then build their own site-level forecasts,factoring in regional cost structures (construction, lease terms, permitting timelines). Those forecasts roll up into a central review, so we strike a balance between local agility and group-wide financial discipline. 2. Tech Integration We’re standardizing on a single, global fitness-management platform that covers CRM, booking and member data. This ensures a seamless, consistent experience across all 120+ locations. At the same time, we’ve built an API-first middleware layer to plug in best-of-breed tools,whether it’s advanced analytics, local payment gateways or specialized POS solutions. That way, we maintain one source of truth while still enabling innovation where it matters. Your background scaling multi-site operations and leading digital integrations at J***S makes you a perfect fit for this approach. Looking forward to unpacking this further on Tuesday at 14:00 CET. Cheers, J****e

Hi G***an, Great questions,happy to give you more color: 1. CapEx ROI Hurdles & Re-Calibration • For new club builds we target an unlevered IRR of roughly 15,18%, and for major equipment or system upgrades we look for a 20%+ return over a 3- to 5-year window. • Local teams plug their cost and revenue assumptions into our HQ template, which flags any project below those thresholds for a deeper review. • We track actual vs. forecast performance on a rolling monthly basis, formally recalibrating our hurdle rates semi-annually (with a full template refresh each January). If a specific market consistently outperforms or underperforms, we’ll accelerate an out-of-cycle review every quarter. 2. API-First Middleware & Data Governance • Our middleware stack is built and maintained in-house by our Global IT & Digital team, with strategic partnerships for niche connectors (e.g., local payment gateways or advanced analytics tools). • We enforce a centralized data-governance framework,covering naming conventions, access controls and GDPR compliance,through a global data office. All API changes follow semantic versioning, are staged in sandbox environments (one per region), and are rolled out via quarterly releases with backward-compatibility guarantees. • Local IT leads in each market participate in a monthly sync to prioritize feature requests, flag region-specific requirements and ensure smooth upgrades. Hope this gives you the clarity you need. Looking forward to drilling into these processes further on Tuesday at 14:00 CET,let me know if there’s any other detail you’d like ahead of our call. Best, J****e Moderator HR Recruiter, G***t (via StrategyBrain)

Hi G***an, Happy to clarify: 1. Out-of-Cycle IRR Review Trigger We flag a market when its trailing IRR misses the hurdle by at least 2 percentage points for two consecutive quarters or when key metrics (revenue or EBITDA) are 10%+ off plan. At that point we convene an accelerated review to validate assumptions, adjust forecasts and, if needed, re-baseline targets. 2. API Gateway & Routing/Versioning Our gateway layer is fully home-grown. We do leverage open-source proxies (e.g. NGINX at the edge), but all routing logic, semantic versioning and release orchestration lives in our in-house middleware. This gives us tight control over governance, region-specific connectors and backward-compatible rollouts. Let me know if you’d like a deeper dive or to review our versioning policy before we chat. Looking forward to Tuesday at 14:00 CET. Best regards, J****e

Hi G***an, Happy to dive deeper: 1. Out-of-Cycle IRR Review Coordination When a market misses its IRR hurdle by ≥2 pp for two consecutive quarters or posts a >10% variance in revenue/EBITDA, we kick off a “Rapid Review” with: • Local Ops Director & Finance Lead , to validate on-the-ground data • Central Performance & Strategy Analyst , to facilitate root-cause analysis We run a structured RCA workshop (assumptions vs. actuals, cost/revenue drivers), then co-develop a 30/60/90-day action plan with clear owners and KPIs. Progress is tracked via weekly touchpoints and reported into our Global Ops Steering Committee. 2. API-Gateway Version Rollout & Testing Our in-house middleware team owns the CI/CD pipeline, semantic versioning and release orchestration centrally. Regional IT squads each maintain their own sandbox for localized acceptance and backward-compatibility testing against market-specific connectors. Once regional leads sign off, the central team schedules the quarterly production rollout, ensuring continuity and zero downtime. I can share our review checklist and release cadence document ahead of our call if that’s helpful. Looking forward to unpacking this further on Tuesday at 14:00 CET. Best regards, J****e