Hi I***n, I’m Jasmine, an HR recruiter at StrategyBrain. I came across your profile and was really impressed by your 40 years of driving digital transformation and building high-performing SaaS and customer success teams,from your award-winning work on the UK flooding crisis to your leadership at M***f and G***G. I’m partnering with N***h S***s, a hyper-growth enterprise SaaS scale-up, on a Global Chief Digital Transformation & Customer Success Officer role. Given your background in aligning technology strategy with business outcomes and leading cross-functional teams, I’d love to share more and see if this could be a match for your next career move. Would you be open to a brief conversation? Best regards, Jasmine HR Recruiter, StrategyBrain

Hi I***n, Thanks for your swift reply,and I’m glad the role resonates. I’m available Wednesday at 2:00 pm UK time or Thursday at 3:00 pm UK time for a 30-minute call. Would either slot work for you? In the meantime, here’s a quick overview of N***h and the Global Chief Digital Transformation & Customer Success Officer position: • Company: N***h S***s is a hyper-growth Enterprise SaaS and digital transformation scale-up of 700+ employees, known for its collaborative, customer-centric culture, commitment to innovation, and strong mentorship environment. • Your Impact: 1. Develop and execute a comprehensive digital transformation strategy to modernize customer engagement and operational processes across global markets,leveraging your extensive track record at M***f and G***G. 2. Lead and mentor cross-functional teams of software engineers, customer success, and professional services to drive revenue growth, product adoption, and customer retention. 3. Partner with executive leadership and the board to align technology initiatives with business objectives, ensuring flawless execution and sustainable profitability. 4. Oversee customer success metrics, service delivery standards, and continuous improvement programs to enhance client satisfaction and drive scalable growth. 5. Represent N***h at industry forums and strategic client engagements, strengthening our thought leadership position. • Why It Matters: You’ll sit on the executive team, shaping strategy at a critical inflection point and have the resources,dedicated budgets, high-caliber teams, and innovation-first support,to drive large-scale transformation. • Growth & Rewards: The role offers significant career progression, a competitive compensation package (base, bonus, equity), and the opportunity to build lasting capabilities in a fast-scaling business. Does this overview align with what you’re looking for? Let me know if you’d like more detail on any aspect, and whether Wednesday 2:00 pm or Thursday 3:00 pm UK time suits for our call. Looking forward to speaking soon! Best regards, Jasmine HR Recruiter, StrategyBrain

Hi I***n, Great,Wednesday at 2:00 pm UK time is confirmed. Regarding compensation, the total target package for this role is broadly in line with similar C-level positions at high-growth SaaS scale-ups. You can expect: • Base salary in the region of £200k,£240k (depending on experience) • On-target bonus of around 25,30% • A meaningful equity grant to align you with N***h’s long-term growth On remote working, N***h is a remote-first, flexible environment. You’ll be empowered to work from wherever you’re most productive, with occasional in-person leadership gatherings (typically quarterly offsites or board/strategy meetings in our London hub). Looking forward to diving into more detail on Wednesday. Speak soon! Best regards, Jasmine HR Recruiter, StrategyBrain

Hi I***n, Absolutely,here’s a bit more color: Equity • Target range: roughly 0.5%,1.0% of fully diluted shares (positioned at the higher end for a hire of your calibre) • Vesting: standard four-year schedule with a one-year cliff, then quarterly vesting thereafter • Refreshers: annual grants tied to individual and company performance, designed to keep your ownership aligned as N***h scales Core Benefits (UK) • Pension: 8% employer contribution into your chosen pension scheme • Healthcare: private medical insurance (you + family), dental cover and virtual GP access • Protection: 4× base salary life cover, income protection and critical-illness cover • Holiday & Leave: 25 days’ annual leave (plus bank holidays) with flexible carry-over; enhanced parental policies • Perks: annual L&D allowance, wellbeing stipend, equity purchase plan, and our remote-first setup with quarterly in-person leadership gatherings Let me know if you’d like any finer detail ahead of our 2:00 pm call on Wednesday. Looking forward to diving deeper then! Best, Jasmine HR Recruiter, StrategyBrain

Hi I***n, Great questions,here’s a bit more color: Equity flexibility • We typically position 0.5,1.0% at the higher end for a hire of your calibre, but we can stretch slightly above 1.0% for an exceptional candidate. I’ll ensure our compensation team factors that in as we get closer to offer. • Refreshers are granted annually and follow the same four-year vesting schedule (one-year cliff, then quarterly vesting thereafter) from their grant date. Relocation & travel support • If you decide to relocate, N***h offers a competitive relocation package (moving allowance, partner/visa support, temporary housing assistance). • All travel and accommodation for our quarterly leadership gatherings are fully covered,flights or rail, hotel, and per diem. Hope that helps,let me know if you’d like any further detail ahead of our call. Best, Jasmine