Hi L***y, I’m J***e from StrategyBrain. I was impressed by your journey from medical training at Universidad de Ciencias Médicas Las Tunas to leading your own online platform and managing web operations at M***A. We’re partnering with M***s,a fast-growing digital health startup,to hire a Head of Digital Health Operations who can blend medical insight, oversee telemedicine projects, and drive their web platform forward. Would you be open to a brief chat to learn more about this opportunity?

Hi L***y, Great to hear you’re interested! Here’s a closer look at the Head of Digital Health Operations role at M***s: Company & Culture • M***s is a 50-person, fast-growing health-tech startup focused on delivering telemedicine and digital health services to the Latin American diaspora. • We value strategic thinking, empathy and collaboration, and offer a remote-first environment with flexible hours and a dedicated professional development budget. Role & Responsibilities 1. Lead the end-to-end operations and evolution of our digital health platform,overseeing web administration, ensuring seamless performance and an intuitive user experience. 2. Manage telemedicine project execution from kickoff through launch,coordinating cross-functional teams, timelines and budgets. 3. Analyze customer service metrics and business data to pinpoint growth opportunities, optimize workflows and inform strategic decisions. 4. Build and maintain strategic partnerships with healthcare providers, tech vendors and community organizations to expand and enrich our service offerings. 5. Leverage your medical training and entrepreneurial background to drive product innovation and deliver measurable health outcomes. Why You’ll Love It • High impact: You’ll sit at the nexus of clinical insight, web technology and business strategy, shaping the future of our platform. • Career growth: This is a newly created leadership role with clear paths toward VP-level responsibility as we scale. • Resources & support: You’ll have access to advanced analytics tools, a talented engineering team, and mentorship from our C-suite. • Competitive package: We offer a market-competitive salary, annual bonus, stock-option plan and comprehensive health coverage. Does this overview resonate with what you’re looking for? I’d be happy to clarify anything or schedule a 20-minute call to dive deeper. Let me know! , J***e

Hi L***y, Great question,happy to share ballpark figures so you can go into our conversation with confidence: • Base Salary: We’re targeting a range of roughly $140,000,$160,000 per year, depending on experience and fit. • Annual Bonus: Typically 10,15% of base, tied to individual and company performance metrics. • Equity: A stock-option grant valued around $25,000,$40,000 at the time of hire (vested over four years), with upside as we hit growth milestones. These figures are meant to give you a clear sense of our competitive total-reward package. I’d be happy to dive deeper into how we structure each component and discuss any questions on a 20-minute call. Let me know your availability, and I’ll set it up! Looking forward to it, J***e

Hi L***y, Happy to dive into the bonus metrics and equity vesting. Here’s a quick overview: • Bonus structure , Target: 10,15% of base, split between company-level goals (e.g., revenue/ARR milestones) and individual OKRs tied to platform uptime, project delivery, and partnership growth. , Payout: Quarterly reviews with a year-end true-up based on final performance. • Equity vesting , Grant size: $25K,$40K value at hire , Schedule: Four-year vesting with a one-year cliff, then quarterly thereafter , Upside: Additional grants tied to hitting key scaling milestones To go deeper, can we lock in one of these slots? • Tomorrow at 3:00 PM ET • Friday at 10:00 AM ET Let me know which works best, and I’ll send over a calendar invite. Looking forward to our conversation! Best, J***e HR Recruiter, StrategyBrain

Hi L***y, Great question! While ARR milestones are our primary trigger for additional equity grants (for example, hitting key MRR/ARR thresholds), we also tie awards to other critical performance indicators, such as: • Successful launches of new product features or service lines • Achievement of user engagement and retention KPIs • Onboarding strategic healthcare or tech partnerships • Maintaining platform uptime and overall performance SLAs These milestones are typically set upfront as part of your quarterly OKRs, giving you clear targets beyond pure revenue growth. We can walk through specific metrics tomorrow at 3:00 PM ET. I’ll send a calendar invite with call details shortly. Looking forward to our conversation! Best, J***e

Hi L***y, Below is a draft OKR outline to kick off our discussion tomorrow at 3:00 PM ET. These are illustrative,happy to refine targets based on M***s’s priorities and your insights. 1. Objective: Ensure Best‐in‐Class Platform Reliability - KR1: Maintain ≥ 99.9% uptime - KR2: Reduce mean time to resolution (MTTR) to < 1 hour - KR3: Optimize page load times to < 2 seconds 2. Objective: Scale Telemedicine Service Delivery - KR1: Launch 2 new specialty service lines by end of Q2 - KR2: Complete pilots with 3 strategic provider partners - KR3: Achieve 10,000 virtual patient sessions 3. Objective: Drive Data‐Driven Optimization - KR1: Deliver monthly dashboards on CSAT, NPS and conversion rates - KR2: Improve patient NPS by +10 points - KR3: Increase platform conversion (site visit → appointment) by 15% 4. Objective: Expand Strategic Partnerships - KR1: Onboard 5 new healthcare or tech partners - KR2: Integrate 2 key third‐party vendor solutions - KR3: Generate $X in partner‐driven referral revenue 5. Objective: Foster Continuous Innovation - KR1: Release 3 high-impact product features (e.g., telehealth UX, reporting) - KR2: Implement patient feedback loop with > 500 responses - KR3: Reduce churn on paid service plans by 5% Looking forward to walking through these and tailoring them tomorrow. I’ll send a calendar invite in a few minutes. See you at 3 PM ET! Best, J***e HR Recruiter, StrategyBrain