E-Commerce Executive (Part Time)

We are the cultivators of nature

Since 1976, L'Occitane has been researching, producing, and selling beauty, skincare, and wellness products with the goal of sharing the wonders of nature with the world. We believe that true beauty goes beyond what the eyes can see.

From seed to skin, every aspect of our operations is thoughtfully considered. We nurture nature to embrace a better future. L'Occitane has always been a cultivator of change. We do our utmost to drive positive transformation and are committed to inspiring those around us to take similar action.

The Role :

As the E-Commerce Executive, you will support the day-to-day operations of our online store and assist in driving business growth through efficient execution and attention to detail. You will work closely with the E-Commerce Manager to ensure smooth platform operations, accurate product listings, and timely campaign execution. This role requires strong organizational skills, a proactive mindset, and the ability to collaborate across teams to deliver an exceptional online shopping experience.

What you will do:

Operational Support

• Manage daily tasks on the e-commerce platform, including product uploads, price updates, and stock checks.
• Ensure accurate and timely execution of promotions, campaigns, and content updates.
• Coordinate with logistics teams to monitor order fulfillment and resolve any operational issues promptly.

Performance Monitoring

• Track and report key metrics such as traffic, conversion rate, and sales performance.
• Assist in analyzing data to identify trends and opportunities for improvement.
• Support the implementation of optimization initiatives to enhance user experience and conversion.

Campaign Execution

• Work with marketing teams to ensure campaigns are correctly set up on the platform.
• Monitor campaign performance and provide timely feedback for adjustments.
• Ensure all creative assets and product details are aligned with brand guidelines.

Customer Experience

• Maintain accurate product information and ensure a seamless shopping journey.
• Assist in resolving customer-related issues in collaboration with the customer service team.

Team Collaboration

• Partner with cross-functional teams including marketing, logistics, and IT to ensure smooth operations.
• Share insights and updates with the E-Commerce Manager to support decision-making.

What we are looking for:

• Bachelor’s degree in Business, Marketing, or a related field.
• 1–2 years of experience in e-commerce operations or digital marketing.
• Familiarity with e-commerce platforms (Shopify experience is a plus).
• Strong attention to detail and organizational skills.
• Basic analytical skills and proficiency in Excel; experience with Google Analytics is an advantage.
• Ability to work collaboratively and communicate effectively across teams.
• Proactive and solution-oriented mindset.

(All personal data collected will be used for recruitment purposes only.)

L’OCCITANE is an Equal Opportunities Employer and is committed to ensuring that factors relating to its employees’ ability to perform workplace responsibilities, and to develop in their employment, are the only ones considered in the decisions about their career with L’OCCITANE.

Building a more diverse and inclusive organisational culture is one of the ways we cultivate change.

This involves building an inclusive workplace that makes our people feel:

• Safe from any sort of discrimination or harassment
• Respected and valued for who they are as individuals.
• We recruit competent and positive minded people who share our core values entrepreneurship, team spirit, leading by example and authenticity and our commitment to sustainability.