Jos***SPO

Key Performance Indicators, Establishing Processes, Data Visualization, Performance Metrics

Product Manager, Media Solutions at ABC News

• Location: New York, New York, United States
• Duration: 2024-12 to Present
• Description:

Director of Global Content Distribution Operations at A+E Networks

• Location: Greater New York City Area
• Duration: 2018-09 to 2024-09
• Description: • Lead critical strategic and operational projects based on emergent business needs and participate in early discussions on behalf of the business and cross-functional teams to scope new projects. • Lead Metadata Operations team to optimize cross-functional system integrations and enhance metadata ingestion, taxonomy, curation and discoverability across partner UI and reporting. • Conduct weekly catalog audits with partners like Amazon, Apple and Google to ensure merchandising and subscriptions offers are matched against metadata & media components to enable storefront readiness. • Own partner incidence and resolution QA supply chain to ensure intake, root cause analysis, ticket routing and KPI metrics are delivered on time. • Lead AI quality assurance initiatives from discovery to implementation, including UAT, onboarding and defining dashboard requirements (Witbe, Enhanced Digital). • Validate asset ingestion on partner portals (Amazon, Apple, Google, YouTube, Wurl, Amagi), tracking on-time delivery and publish and lead troubleshooting and tiered escalation. • Implemented reporting and data analytics vertical to set KPIs for operational benchmarking, budget planning, project scoping and resource planning. • Collaborate with IT/ PMO on business analysis, requirements gathering, milestones and prioritize backlog for partner integrations and publishing tools development. • Inform and track project status and risks to stakeholders across multiple, diverse projects and initiatives. • Managed distribution operations including, technical partner onboarding, UAT, metadata curation, encoding, media preparation, quality assurance and delivery for non-linear platforms including: D2C, SVOD, FAST, AVOD, VOD, TVE, TVOD, OTT, International Program Sales, and O+O network brand sites. • Owned vendor management and financial planning for project overflow. • Managed a team of 35 across different disciplines and lead organizational effectiveness and diversity.

Frick Young Fellow at The Frick Collection

• Location: New York, New York, United States
• Duration: 2014-02 to 2023-10
• Description:

Creative Services Director at Aesop

• Location: Greater New York City Area
• Duration: 2017-09 to 2018-09
• Description: • Responsible for the budgeting, resourcing, project and client management for global campaigns and projects at Aesop. • Defined workflows, project phasing, resource allocation strategy, and project prioritization between creative and global functions. • Defined project models for creative team including designers, copywriters, art director, finished artists, visual merchandising at all stages from concepts to campaign roll out. • Planned and created annual budget for the creative function, including campaign spend and department P&L. • Lead and managed studio and project managers in multiple locations. • Created monthly and quarterly reports on resourcing, project management, and budgets for CEO, creative director, and stakeholders.

VR/AR Consultant at Mega Megapixel LLC

• Location: Greater New York City Area
• Duration: 2016-06 to 2017-04
• Description: • Conducted competitive and market analysis: PESTEL, SWOT, VRIO, Marketing plan & pricing. • Advised in developing VR/AR content by identifying potential partnerships.