Education
De La Salle University - Dasmariñas Master's degree, Master of Arts in Teaching Social Sciences 2018 De La Salle University - Dasmariñas Bachelor of Secondary Education, Social Studies 2013 - 2018 Activities and societies: President and Co-Founder • Lasallian Educators Society
Skills:
Transformational Leadership Leadership Mindsets Mentoring Senior Support Specialist at ClickUp
Work Experience:
ClickUp Full-time · 2 yrs 8 mos San Diego, California, United States · Remote LinkedIn helped me get this job Senior Support Specialist Mar 2024 to Present · 9 mos Support Specialist, Accounts Feb 2023 to Apr 2024 · 1 yr 3 mos Customer Support Specialist Apr 2022 to Feb 2023 · 11 mos Freelancer Upwork · Freelance Oct 2021 to Oct 2022 · 1 yr 1 mo Remote Operations Associate HSBC · Full-time Sep 2020 to Apr 2022 · 1 yr 8 mos Remote Senior High School Teacher III Emilio Aguinaldo College · Full-time Jul 2019 to Apr 2020 · 10 mos Philippines Junior High School Teacher II San Beda College Alabang · Full-time Jul 2018 to May 2019 · 11 mos Muntinlupa
Candidate Intelligence Report
AI-powered analysis from the perspective of a US hiring director — evaluating career continuity, growth trajectory, and role fit.
Career Continuity & Risk Assessment
No significant employment gaps across the timeline; transitions are common in early to mid-career and handled with overlapping roles (e.g., freelancing while employed).
Early career includes teaching roles, which diverge from current SaaS/tech focus. However, teaching skills translate well to training, mentoring, and leadership in tech, mitigating long-term industry mismatch.
Tenure at several roles tends to be around 1 year or less, with the latest promotions happening within ClickUp. This reflects a growth-oriented path but warrants coaching on longer-term stability for certain senior leadership opportunities.
Education-Career alignment is strong for roles involving mentoring, training, and learning delivery; the candidate leverages instructional background effectively in SaaS enablement and support leadership.
Career Growth Curve
Best-Fit Roles (Top 5)
Senior Customer Success Manager95% fit
Proven track record in SaaS support, customer-facing leadership, and mentoring; strong potential to lead cross-functional customer success efforts and scale client outcomes.
Customer Success Manager90% fit
Directly leverages SaaS experience, ClickUp product familiarity, and account-level ownership to drive retention and expansion.
Learning & Development Manager (SaaS)85% fit
Background in education combined with learning and development skills fits training, onboarding, and internal capability-building needs.
Support Operations Manager78% fit
Operations exposure at HSBC and support leadership at ClickUp positions candidate to optimize processes, metrics, and escalations.
Onboarding/Implementation Specialist (SaaS)72% fit
Strong onboarding and product-implementation alignment with SaaS clients; leverages ClickUp experience for successful deployments.
Related Sourcing Channels
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