Van***ins

Operations Manager at Aramex Cape Town

Education

FedEx Learning & Development

FedEx Learning & Development (2015 - 2015)

  • Degree: Certification, Learning & Development Training
  • Description: Grade: Certificate. Activities and societies: Remote Training Certification received to train Operations Staff. Training of operations staff with regards to Ground Operations and Learning Skills; Peak Period Temp Staff Training.

Stellenbosch University (2014 - 2014)

  • Degree: NQF Level 6 Diploma (Business), MANAGEMENT DEVELOPMENT PROGRAMME
  • Field of Study: Business Administration and Management (General)
  • Description: Grade: NQF Level 6. Coursework included Business Management; Client / Customer Management; Marketing; Finance; HR / People Management.

Skills:

Operations Management, Air Freight

Work Experience:

Operations Manager at Aramex South Africa

  • Location: Cape Town
  • Duration: Jan 2022 to Present

Operations Manager at Aramex Stellenbosch (Aramex South Africa)

  • Location: Stellenbosch, Western Cape, South Africa
  • Duration: Mar 2021 to Jan 2022
  • Description: Operations Manager of Stellenbosch Operations.

Branch Manager at Igmi's Express (Cape Town)

  • Location: Cape Town, Western Cape, South Africa
  • Duration: Oct 2020 to Mar 2021
  • Description: Branch Manager at Igmi's Express, Cape Town

Proofreader at Verbit.ai

  • Location: United States
  • Duration: Jul 2020 to Mar 2021
  • Description: Proofreader of various titles. Legal depositions, speeches, etc. Part-time online work.

Operations Mangement Specialist T/L at FedEx Express

  • Location: Cape Town
  • Duration: Nov 2016 to Feb 2020
  • Description: Operations Management Specialist / Team Leader to in-house staff, specializing in E-commerce industry. Learning & Development Remote Trainer for Cape Town Operations & Coastal Branches.

Customer Services Manger at Globeflight

  • Location: Cape town
  • Duration: Jun 2014 to Nov 2016
  • Description: Department Manager for Customer Services, Key Accounts, Problem Parcels, PODs and Stationery. Handling of escalated queries and complaints.

Integration Manager at Globeflight

  • Location: Cape Town
  • Duration: Jun 2014 to Nov 2014
  • Description: Successful integration of PCG Couriers into Globeflight Worldwide Express.
AI Resume Analysis

Candidate Intelligence Report

AI-powered analysis from the perspective of a US hiring director — evaluating career continuity, growth trajectory, and role fit.

Career Continuity & Risk Assessment

Employment GapLow

No significant employment gaps; continuous work history from 2014 to present, with overlapping roles in 2020-2021 indicating concurrent responsibilities rather than breaks.

Industry ConsistencyLow

Predominantly logistics and air freight throughout the career; a short-term, non-core role (Verbit.ai) is minor relative to core industry experience.

Tenure StabilityMedium

Most roles are multi-year, but there are two brief stints around 2020-2021 (Verbit.ai and Igmi's Express) that may require clarification during interviews.

Education-Career MatchLow

Educational background in business/management development aligns well with operations leadership; certifications and training complement practical experience.

Career Growth Curve

Integration Manager Lateral
Globeflight
Jun 2014 - Nov 2014
Customer Services Manager ↑ Promoted
Globeflight
Jun 2014 - Nov 2016
Operations Management Specialist / Team Leader ↑ Promoted
FedEx Express
Nov 2016 - Feb 2020
Proofreader Lateral
Verbit.ai
Jul 2020 - Mar 2021
Branch Manager ↑ Promoted
Igmi's Express
Oct 2020 - Mar 2021
Operations Manager ↑ Promoted
Aramex Stellenbosch
Mar 2021 - Jan 2022
Operations Manager ↑ Promoted
Aramex Cape Town
Jan 2022 - Present
Assessment: Vanessa Higgins demonstrates a clear upward trajectory in logistics and operations leadership, with increasing scope across multiple SA-based sites and a consistent track record of promotions. The experience aligns well with senior operations roles in global logistics or e-commerce in the US, subject to work authorization.

Best-Fit Roles (Top 5)

1

Senior Operations Manager, Logistics & E-Commerce98% fit

Extensive hands-on operations leadership in air freight and e-commerce logistics, with recent multi-site responsibility at Aramex SA; strong fit for senior-scale ops roles in the US.

2

Operations Director, Global Logistics92% fit

Demonstrated progression to senior ops leadership and cross-functional management; proven ability to drive process improvements and training across regions.

3

Regional Operations Manager, Logistics (US-based)86% fit

Experience overseeing multi-site operations and channel partnerships; transferable knowledge for US-market regional leadership.

4

Global Freight Operations Manager - Air Freight & E-Commerce80% fit

Air freight specialization and e-commerce fulfillment background align with global freight ops and customer-focused service levels.

5

Supply Chain Operations Manager - E-Commerce Fulfillment78% fit

Strong operations and fulfilment experience with customer service exposure; solid mid-to-senior level fit for US-based e-commerce logistics.

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