Yeh***any

HR Strategy, Organizational Development (OD), Talent Management, People Operations (People Ops), Culture Building & Leadership Development, Culture Transformation

HR & Admin Manager (Offshore) at MEGAMIND IT Solutions

• Location: Cairo, Egypt · On-site
• Duration: Jun 2025 to Present

HR & Admin Director at Start Tech

• Location: Egypt, UAE, Syria · Hybrid
• Duration: Sep 2024 to Present
• Description: Industry: Digital Marketing, Mobile Applications, CRM, Web Development

Led the full HR and Administration function for a fast-growing tech and digital marketing agency operating across Egypt, UAE, and Syria. Directed HR strategy, talent acquisition, performance management, and cultural development to support regional expansion, while overseeing BPO operations for major client projects — building and managing dedicated teams of developers, marketing specialists, customer service, and technical support to meet client SLAs and KPIs.

Key Achievements:

• Developed and implemented a scalable hiring strategy, cutting time-to-hire by 25%.
• Built a KPI-driven performance system aligned with business objectives.
• Introduced Microsoft Teams as the agency's digital communication hub, reducing internal response time by 30%.
• Streamlined multi-country payroll and HR operations, ensuring legal compliance and efficiency.
• Launched retention and engagement programs, increasing employee retention by 15%.
• Deployed and managed outsourced teams for large-scale client projects in tech and digital services.

Key Responsibilities:

• Directed HR strategy across Egypt, UAE, and Syria.
• Recruited digital talent: developers, marketers, creatives, support and technical teams.
• Built client-dedicated teams under a BPO model, ensuring HR deliverables aligned with SLAs.
• Implemented localized compensation strategies for tech and marketing roles.
• Developed leadership and training programs aligned with business growth.
• Served as HR advisor to the executive team for growth and organizational development.

HR & Admin Manager at Brmaja

• Location: Egypt, KSA, UAE, Kenya, Nigeria, Rwanda, Tunisia, Morocco, Uganda, Tanzania · Hybrid
• Duration: Dec 2019 to Sep 2024
• Description: Industry: Innovation Incubator / Venture Builder · Tech Platforms · Digital Services · Software · Digital Marketing

Led HR and Administration for Brmaja Technology, an innovation incubator and venture builder operating across 10+ countries in MENA and Sub-Saharan Africa. Oversaw regional HR strategy, compliance, market entry, and talent acquisition for multiple startup platforms and client-driven BPO projects.

Key Achievements:

• Launched HR operations in 9 new countries with full legal compliance.
• Recruited and onboarded 150+ professionals, reducing time-to-hire by 30% and cutting recruitment costs.
• Built HR frameworks for platforms such as Mobi-Med (health tech), XYZ Circle (freelance), and Glaztor (eCommerce) — enabling scalable HR operations.
• Delivered full COVID remote transition in 2 weeks with zero downtime.
• Boosted employer branding/EVP, raising applications by 25% and retention by 15%.
• Enhanced HRIS for real-time insights, improving HR efficiency by 20%.
• Managed platform-based and client teams across Digital Marketing, Social Media, Health Tech, Ride-Hailing, EduTech, and E-commerce, covering full HR lifecycle under a BPO delivery model.

Key Responsibilities:

• Designed HR strategies tailored to incubator and multi-country operations.
• Managed compliance, payroll, and HR reporting across regions.
• Directed performance management, compensation, and policy alignment.
• Drove people-first culture via engagement, T&D, and hybrid work.
• Partnered with leadership on expansion, talent planning, and org strategy.

Isnad Technology - HR & Admin. Manager at The Group Securities

• Location: Egypt (Remote Coordination with Qatar HQ) - Branch Liquidation Project · On-site
• Duration: Sep 2019 to Dec 2019
• Description: Industry: Stock Market Exchange. Software Solutions · Financial Technology (Fintech Support Services)

Managed HR operations during the liquidation of Isnad Technology’s Egypt branch, coordinating closely with Qatar HQ to ensure compliance, continuity, and employee care throughout the process.

Key Achievements:

• Completed branch liquidation 30% ahead of schedule with full regulatory compliance.
• Hired and onboarded urgent tech roles during transition, cutting time-to-hire by 20%.
• Improved cross-border coordination with HQ, raising efficiency by 15%.
• Digitized HR records, reducing errors by 20% and ensuring smooth knowledge transfer.

Key Focus Areas:

• Oversaw exits, severance, payroll finalization, and contract settlements.
• Ensured legal compliance and accurate HR data transfer during closure.
• Acted as liaison between Egypt-based staff and Qatar HQ on sensitive HR matters.

Human Resources & Admin. Manager at Microtech Software Solutions

• Location: Cairo, Egypt (On-site Role) · On-site
• Duration: Feb 2013 to Dec 2019
• Description: Industry: ERP, Software Solutions · Technology

Led the full HR and Administration operations for Microtech Software Solutions during a period of organizational growth and modernization. Focused on building scalable HR systems to support technical teams while enhancing engagement, performance, and compliance.

Key Achievements:

• Boosted employee satisfaction by 50% and cut turnover by 75% through targeted engagement and retention programs.
• Reduced recruitment turnaround time by 25% by digitizing and streamlining hiring workflows.
• Designed and rolled out modern HR policies and employee handbooks, cutting policy inquiries by 30%.
• Strengthened performance appraisal systems and aligned KPIs with technical team objectives, raising productivity by 20%.
• Optimized HRIS for accuracy and insights, enabling data-driven HR decisions.

Key Responsibilities:

• Recruited and developed software developers, IT engineers, QA professionals, and support staff.
• Built tailored compensation structures and long-term career paths for technical roles.
• Conducted training needs analyses and deployed targeted upskilling programs.
• Ensured labor law compliance while promoting a positive, team-focused culture.
• Served as HR advisor to management, aligning people operations with business growth.