Hi F***, I’m J*** from StrategyBrain. I came across your profile and was impressed by your recent senior account management work at B***g and your deep expertise in flavors, extracts and ingredient solutions. Your track record driving growth across the East Coast and leveraging digital channels really caught my eye. We’re partnering with F***t Ingredients on a Senior Strategic Account Manager, Food Ingredients Solutions role. Given your experience building strategic relationships and designing custom ingredient solutions, I believe this could be a great fit. Would you be open to a brief chat to learn more?

Hi F***, Great to hear you’re interested! Here’s a high-level overview of the Senior Strategic Account Manager role at F***t Ingredients: Key Responsibilities: • Develop and maintain strategic relationships with top food & beverage customers across the East Coast, uncovering new growth opportunities for flavors, extracts and specialty ingredients • Collaborate closely with R&D, supply chain and marketing to design customized ingredient solutions, pilot trials and product adoption plans • Execute quarterly sales plans,leveraging digital tools, market insights and value-based selling,to hit revenue and profitability targets • Lead contract negotiations, pricing discussions and ongoing performance reviews to ensure solid customer satisfaction and retention • Conduct ongoing market research on emerging trends, gather customer feedback and support new product launches Team & Reporting Structure: • You’ll report to the East Coast Sales Director and work alongside a dedicated Sales Operations Manager and Commercial Assistant • Cross-functional partners include R&D scientists, supply chain planners and marketing specialists, all focused on delivering seamless solutions for your key accounts • The broader F***t network spans sales leaders, technical service teams and global product experts,so you’ll have plenty of resources at your fingertips Does this align with what you were hoping to see? If so, I’d love to set up a brief call (15,20 minutes) to dive deeper and learn more about your career goals. How does your availability look early next week?

Hi F***, Thanks for sharing,glad to hear this resonates. The Senior Strategic Account Manager role at F***t is built for exactly what you’re looking for: • Deep R&D partnership: You’ll lead pilot trials end-to-end, collaborating with our scientists to co-create and validate new flavor and ingredient solutions. • Product launch ownership: You’ll drive customer pilots, gather feedback, refine formulations, and take new products from concept to commercial rollout. • Leadership path: There’s a clear progression toward roles like East Coast Sales Director or Global Strategic Accounts. We back that with formal leadership training, mentorship and regular strategy sessions with our Innovation Council. For our 15,20 minute call, would Tuesday at 2:00 PM ET or Wednesday at 3:00 PM ET work best for you? Let me know which slot you prefer, and I’ll send over a meeting invite. Looking forward to diving deeper! Best, J***

Hi F***, Great question. On the East Coast you’ll work with a dedicated R&D core of about 5,7 specialists,flavor chemists, application scientists and a regulatory technologist,based at our North American Innovation Center. They’re backed by a broader global network of roughly 30 formulation and sensory experts, plus support from our pilot plant and quality teams. As for timing, a typical pilot-to-launch cycle looks like this: • 6,8 weeks for initial formulation and bench-scale trials • 4,6 weeks for scale-up in our pilot plant (including shelf-life and stability tests) • 8,12 weeks of customer validation (sensory panels, performance trials and any regulatory clearances) All in, you’ll usually be looking at a 4,6-month roadmap from kickoff to commercial launch,though simpler projects can move faster, and highly customized solutions sometimes run longer. You’ll lead each phase, coordinating R&D, supply chain, marketing and our commercial team. Looking forward to walking through this in more detail on Wednesday at 3:00 PM ET. I’ll send a calendar invite shortly. Best, J***

Hi F***, Great questions. On average, a Senior Strategic Account Manager juggles about 4,6 pilot projects at once,typically a mix of quick-turn trials and longer, high-complexity programs. For tracking and cross-functional alignment we leverage Salesforce as our CRM backbone, our internal project-management portal for timelines and task ownership, and Microsoft Teams/SharePoint for real-time collaboration with R&D, supply chain and marketing. As for sensory panels, most are run in-house at our North American Innovation Center by our dedicated sensory team to ensure tight feedback loops. For broader consumer insights or specialized protocols, we partner with accredited external labs. Looking forward to diving deeper on Wednesday at 3:00 PM ET. I’ll send over the calendar invite shortly. Best, J***

Hi F***, Great questions,here’s how we handle it: 1. Pilot Prioritization • We score each project on strategic impact (revenue potential, customer priority), technical feasibility (resource needs, complexity) and time-to-market. • Quick-turn trials often get fast-tracked if they unlock near-term revenue or solve urgent customer pain points; high-complexity programs are weighted for longer-term strategic value and innovation potential. • We review this prioritization weekly with R&D, sales ops and supply-chain to ensure we’re aligned on capacity and key account commitments. 2. KPIs for Scaling • Cycle-time: days from kickoff to first viable sample • Technical success rate: % of runs meeting specifications • Sensory/Performance Score: average customer rating on functionality and taste • Conversion Rate: % of pilots that move into commercial orders • Forecasted Revenue & Margin: based on initial customer commitments and projected volumes • Customer Satisfaction: NPS or direct feedback during trials 3. Salesforce Integration • Yes, our Salesforce instance has custom objects and fields for “Formulation Iterations” and “Customer Trial Feedback.” • You can log every tweak, attach updated spec sheets or lab reports, and capture stakeholder comments in real time. • Chatter feeds and automated alerts notify R&D, marketing and operations as soon as feedback is entered,so nothing slips through the cracks. Looking forward to walking through these workflows in our call on Wednesday at 3:00 PM ET. Let me know if you’d like any pre-read materials or a quick screen-share demo of the pilot dashboard. Best, J***

Hi F***, Great questions,here’s how we handle both scenarios: 1. Resolving Pilot Resource Conflicts • Weekly Capacity Alignment: We meet each Monday with R&D, Supply Chain and Sales Ops to review incoming pilot requests, adjust allocations, and ensure critical quick-turn and high-complexity projects both have dedicated slots. • Tiered Escalation Process: If two high-priority pilots clash, we score them by strategic impact and revenue potential, then escalate to our Sales Operations Director for a final call on sequencing or additional resource assignment. • Contingency Buffer: We keep a small pool of cross-trained technicians and pilot-plant hours reserved for urgent trials, so neither project stalls. 2. Salesforce Customization for Strategic Accounts • Dashboard Flexibility: Our Lightning-based pilot dashboard is fully configurable,page layouts, charts and KPI widgets can be tailored per account using custom record types. • Custom KPI Fields: We can spin up bespoke fields or objects (e.g., sensory scores, margin forecasts) unique to each strategic partner, and embed them directly in your account view. • Automated Reporting & Alerts: You’ll get real-time notifications on milestone hits or deviations, ensuring you and R&D stay in sync throughout the trial. I’ll plan to demo both the resource-planning portal and a customized Salesforce dashboard on our call Wednesday at 3:00 PM ET. Let me know if there’s anything specific you’d like to see beforehand. Looking forward to it! Best, J*** HR Recruiter, StrategyBrain / Partnering with F***t Ingredients