Hi K***y, I’m J***e, an HR recruiter at StrategyBrain. I came across your profile and was impressed by your 4+ years steering sales and operations,especially your current role as Area Operations Manager at i***e Centre. We’re partnering with H***d Ltd. to find a Regional Sales and Operations Manager who can drive growth in the consumer health and fitness space. Would you be interested in a quick chat to learn more?

Hi K***y, happy to share more details. In this Regional Sales and Operations Manager role you would: • Develop and roll out regional sales strategies to boost revenue and market share in consumer health & fitness • Oversee day-to-day operations across multiple centers, ensuring service quality, cost efficiency and compliance • Lead, coach and motivate cross-functional teams in sales, marketing and operations to hit targets and grow professionally • Build and nurture relationships with key clients, partners and community stakeholders to drive loyalty and new opportunities • Analyze market trends and performance metrics to spot areas for improvement and recommend solutions The primary focus regions are Lagos and Abuja, with scope to support surrounding states as H***d expands its footprint. Would you be free for a 20-minute call to dive deeper? I’m available tomorrow at 10:00 AM or 3:00 PM WAT, or Thursday at 2:00 PM WAT. Let me know what works best for you!

Hi K***y, Great,let’s lock in tomorrow at 3:00 PM WAT for a 20-minute call. I’ll send a calendar invite shortly; could you please share your preferred email address for the invite? In our chat, I’ll walk you through how H***d: • Implements standardized processes and a centralized operations dashboard to eliminate inconsistencies across centers • Leverages automated reporting and real-time analytics to speed up decision-making and boost visibility into market trends • Provides robust coaching frameworks and team-enablement resources so you can scale and develop your teams effectively Looking forward to diving into how this role aligns with your experience at i***e and addresses the challenges you’ve faced. Speak tomorrow at 3 PM WAT! Best regards, J***e HR Recruiter, StrategyBrain

Hi K***y, Great,I’ve just sent the 3:00 PM WAT invite to f***@***.com for our 20-minute chat tomorrow. You’ll report directly to H***d’s Head of Regional Operations, who sits on the senior leadership team and owns performance across Lagos and Abuja. Today, the regional operations function comprises our centre managers, operations leads and coordinators across four sites,about 20 professionals in total,working together to drive consistency, quality and efficiency. We’ll walk through the org structure and growth plans in more detail on the call. Looking forward to speaking tomorrow! Best regards, J***e HR Recruiter, StrategyBrain

Hi K***y, Great questions. Here’s a snapshot: 1. Direct Reports - You’ll have 4 Centre Managers (one per site) and 2 Operations Leads reporting directly to you,so roughly 6 direct reports. The coordinators (12,14 in total) will continue to report through those managers. 2. Key 90-Day KPIs - Regional revenue vs. target (we’ll set an initial uplift goal of ~5,10% QoQ) - Operational cost variance (aim to reduce overhead by 3,5%) - Service quality & compliance scores (target ≥90% audit/adherence) - Reporting velocity (launching the ops dashboard to cut manual reporting time by at least 50%) - Team engagement & coaching cadence (establish biweekly 1:1s and hit 100% participation) 3. Immediate Milestones - Complete a gap analysis of current processes and roll out standardized SOPs across all four centres - Deploy the centralized operations dashboard and deliver your first actionable performance pack - Lead a pipeline review to secure quick‐win contracts or renewals in Lagos and Abuja - Kick off a coaching framework for your Centre Managers, driving accountability for individual KPIs We can dig into how you’ll tackle each of these during our call tomorrow at 3:00 PM WAT. Looking forward to it! Best, J***e HR Recruiter, StrategyBrain

Hi K***y, great questions,here are the specifics: 1. QoQ Uplift Goal • We set the 5,10% target by looking at H***d’s own performance over the past four quarters (we’ve averaged around 6,7% organic growth) and benchmarking against similar consumer-fitness operators in Lagos and Abuja. It’s designed to be ambitious yet achievable, reflecting both our historical trends and market norms. 2. BI Tool & Ops Dashboard • We currently use Power BI as our core analytics platform, with a basic dashboard live today. You’d inherit that foundation,your remit would include evaluating its structure, identifying any gaps, and rolling out enhancements (or assessing alternative tools) to ensure real-time visibility and scalability. 3. SOP Rollout • There are initial SOP drafts in place across our four centres,designed by HQ to cover key processes. Your first step would be to conduct a gap analysis, refine those existing procedures, and then build any missing protocols from scratch to create a unified, best-practice playbook. Looking forward to walking through these in more detail tomorrow at 3 PM WAT. Let me know if there’s anything else you’d like ahead of our chat. Best, J***e

Hi K***y, Great questions,here are the details ahead of our call: 1. Power BI Dashboard • Data sources: , ERP (financials, cost centers) , CRM (sales, membership & retention metrics) , Centre operations system (attendance, equipment usage) , Customer feedback surveys and NPS scores • Refresh cadence: , Automated nightly load to capture end-of-day figures , On-demand refresh for intraday views and ad-hoc insights 2. SOP Drafts • Alignment: , Our in-house Operations Quality Framework (modeled on ISO 9001 principles) , Local health & safety regulations and best practices for fitness facilities • HQ partners: , Process Excellence Lead (drives standardization across regions) , Quality & Compliance Manager (ensures regulatory alignment) , Functional SMEs in Sales, Marketing & Training for content validation Looking forward to walking through these points and any follow-ups at 3:00 PM WAT tomorrow. Best, J***e HR Recruiter, StrategyBrain