Additive Manufacturing Account Manager

Title: Additive Manufacturing Account Manager

Location: Milford, Ohio or Auburn Hills, Michigan

Position: Full-Time (40 hours per week)

About Us

Designfusion is a leading technical solutions provider for the design and manufacturing industry, offering end-to-end solutions for engineering and production needs. With industry-leading 3D printers and extensive expertise in Siemens Digital Manufacturing Software, we deliver cutting-edge solutions tailored to our clients' needs. Backed by experienced leadership, a top-rated customer support team, and deep technical knowledge, we pride ourselves on delivering exceptional service. Our team-oriented, authentic, and flexible culture emphasizes a growth mindset, fostering innovation and collaboration. With decades of proven success and offices across the United States and Canada, Designfusion is poised for continued expansion and success.

Job Summary

Designfusion is seeking a results-driven and motivated Account Manager to join our sales team. This technical sales role is responsible for driving sales of industrial additive manufacturing equipment, additive services, and production parts across a multi-state territory (Michigan, Ohio, Pennsylvania, Indiana, Illinois, Wisconsin). You will promote and sell industrial composite and metal 3D printers to industrial manufacturing companies, focusing on building long-term client relationships and driving new business opportunities. This position involves identifying customer needs, presenting tailored solutions, and delivering technical demonstrations to showcase the value of our advanced 3D printing technologies. You’ll work closely with clients to provide exceptional support and guidance throughout the sales process, ensuring their success with our products. This position will report directly to the Director of U.S. Operations.

Key Responsibilities

• Industrial 3D Printer Sales: Identify and address the unique challenges faced by manufacturing companies by offering tailored solutions through industrial composite and metal 3D printers. Engaging with decision makers to uncover pain points like production inefficiencies, high costs, or design limitations, and demonstrate how 3D printing technology can drive innovation to improve efficiency.
• Production Parts Sales: Build relationships with potential clients by understanding their manufacturing challenges and presenting printed parts as a cost-effective and innovative solution.
• Tradeshow and Events: Represent Designfusion at trade shows and events to promote products and services to develop business opportunities.
• Prospecting: Generate sales opportunities through cold calling, networking, email marketing, and other business development activities.
• Customer Relations: Build and maintain strong client relationships, addressing pain points, ensuring satisfaction, and identifying new business opportunities.
• Collaboration: Work closely with the technical team to align customer requirements, set expectations, define project timelines, and deliver solutions. Collaborate with other Account Managers to improve sales numbers and business processes. 
• Forecasting: Accurately maintain and update 90-day forecast.
• Sales Quotas: Achieve and maintain sales quota set forth by management.

Qualifications and Skills

• Minimum of 5 years of sales experience in industrial manufacturing, additive manufacturing, engineering, or a related field.
•  Associate or higher degree in business, engineering, manufacturing, industrial technology, communications, entrepreneurship, or a related field.
• Excellent organization and time management skills.
• Strong understanding of additive manufacturing technologies and mechanical engineering processes.
• Professional presence with strong communication and presentation skills.
• A successful track record of selling to C-Suite and mid-level executives.

What We’re Looking For

• A strong work ethic with a proven track record of success using a consultative sales approach.
• Energetic, self-motivated, and capable of working independently with minimal supervision.
• Extensive knowledge of 3D printing, industrial equipment, and manufacturing processes.
• A solid understanding of people and high emotional intelligence.
• Excellence in sales, customer service, communication, relationship building, and teamwork.
• A driven personality with a sense of urgency for continuous improvement and achieving goals.

Benefits

• Competitive base salary plus uncapped commission
• Compensation based on candidate experience and skills
• Paid Time Off
• Company-matched retirement program

Work Environment

This on-site position includes an estimated travel commitment of up to 40%, which may involve regional or national travel to support client needs, attend meetings, or participate in training and events.

How to Apply

Interested candidates should submit their resume detailing their relevant experience and qualifications to [email protected]. Designfusion is an equal opportunity employer and encourages applications from all qualified individuals. Competitive Pay and Benefits based on experience. Join Designfusion and be part of a dynamic team driving innovation in Industrial Additive Manufacturing and Siemens PLM solutions!