Education
Colegio De Moderno Informatico Y Technico Associate's degree, Business Administration and Management, General
Skills:
Support Management Support Associate at Deel Customer Service Support Associate at Deel
Work Experience:
Deel Full-time · 2 yrs 8 mos Remote Client Specialist Jan 2024 to Present · 11 mos Remote Support Associate Apr 2022 to Feb 2024 · 1 yr 11 mos Senior Customer Service Associate / Client Sucess Manager Freelance Feb 2019 to Jan 2022 · 3 yrs Freelancing General Business Manager Starfish · Full-time Jan 2018 to Jan 2019 · 1 yr 1 mo Philippines Back Office Support Microsoft · Full-time Apr 2016 to Dec 2017 · 1 yr 9 mos Philippines Microsoft - Bing Ads Customer Service Associate Startek · Part-time Aug 2015 to Oct 2015 · 3 mos Philippines AT&T Business to Business Department
Candidate Intelligence Report
AI-powered analysis from the perspective of a US hiring director — evaluating career continuity, growth trajectory, and role fit.
Career Continuity & Risk Assessment
The candidate has a continuous work history with short interim periods between roles; no extended gaps that would raise concern for re-entry.
Roles are consistently in customer service, support, and client success across tech-enabled environments, indicating solid domain familiarity.
Several shorter stints (e.g., Startek 3 months; other roles around 1–2 years) raise moderate concern about stability, though recent positions show longer engagement.
Education is from a non-U.S. institution and not clearly aligned to a degree common in US tech hiring; however, extensive hands-on CS experience mitigates this risk for a client-facing role.
Career Growth Curve
Best-Fit Roles (Top 5)
Senior Client Success Manager (SaaS/Tech)95% fit
Proven client-facing experience with senior CS responsibilities at Deel, plus a freelance senior CS stint; strong remote-work track record and alignment with US SaaS client success needs.
Client Success Manager (SaaS/Tech)92% fit
Solid, consistent client success background with cross-functional collaboration; ready for standard CSM duties in US-based SaaS teams.
Customer Success Operations Manager89% fit
Experience in support operations and process improvements from Deel and prior tech roles; capable of building scalable CS processes for US teams.
Enterprise Account Manager (Tech/SaaS)86% fit
Strong client-facing background and understanding of SaaS ecosystems; potential to manage strategic accounts and growth opportunities.
Support Team Lead (Remote)83% fit
Demonstrated CS/Support experience with leadership potential and extensive remote-work exposure; suitable for leading remote support teams in US companies.
Related Sourcing Channels
Groups and Events where you can find more candidates with similar skills and background.
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